Spares Manager: Elevate Sales & Customer Service

City Plumbing; Warrington; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus

Discounts & cashback

Life assurance

Family policy

MH support

Induction & development

Financial education

Flexible work

Inclusive culture

Job summary

City Plumbing is seeking a driven Spares Manager to join our branch team in Warrington. You will deliver outstanding service, build strong customer relationships, and promote an inclusive, energetic workplace as you drive sales and branch performance.

You will own responsibilities from business planning to attract and secure new customers, while maintaining high standards and providing a specialist Spares point of contact.

Qualifications

• Experience in spares industry is preferred.
• Strong customer service and sales focus.
• Ability to interpret data and KPI information.

Responsibilities

• Business planning to achieve and exceed sales targets.
• Maintain high standards and build a loyal customer base with first-class service.
• Attract and secure new customers and business into the branch.
• Assist with general branch duties and provide a specialist Spares contact to customers.
• Interpret data and manage KPI-driven initiatives to drive efficiency and profit.

Job description

City Plumbing is seeking a driven Spares Manager to join our branch team in Warrington. You will deliver outstanding service, build strong customer relationships, and promote an inclusive, energetic workplace as you drive sales and branch performance.

You will own responsibilities from business planning to attract and secure new customers, while maintaining high standards and providing a specialist Spares point of contact.