Growth-Focused Assistant Manager – Plumbing & Heating Trade

Williams Trade Supplies Holdings Limited; Chichester; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

33 days annual leave

Training and development opportunities

Discounted shopping platform & gym

Private medical insurance for the full

24/7 Employee Assistance Programme

Car leasing & cycle-to-work schemes

Company discount on products

Contributory pension scheme

Life Assurance

Job summary

Williams Trade Supplies Holdings Limited in Chichester is seeking an Assistant Manager to lead a busy team and drive excellent customer service in-store. The role focuses on stock control, merchandising, and daily administration while supporting the Branch Manager in growing the customer base.

Work is Monday to Friday with no weekends, in a branch setting. You will manage displays, assist with supplier relationships, and help ensure safe warehouse operations.

Qualifications

• Experience in a retail/building merchant environment is desirable.
• Ability to lead a small team and maintain high service standards.
• Strong attention to detail and adherence to safety guidelines.

Responsibilities

• Updating and maintaining displays, branch upkeep, and availability of merchandise.
• Supporting the Branch Manager in maintaining and attracting new customers.
• Supporting the Branch Manager with the day-to-day leadership of the team.
• Delivering outstanding customer service both in-person and over the phone.
• Undertaking stock checks and employing control measures.
• Undertaking daily administrative duties, such as banking.
• Ensuring safe operation and use of the warehouse.
• Receiving, checking and storing incoming goods.
• Building relationships with suppliers and reps.

Skills

Leadership

Customer service

Attention to detail

Health & Safety

Time management

Communication skills

Job description

Williams Trade Supplies Holdings Limited in Chichester is seeking an Assistant Manager to lead a busy team and drive excellent customer service in-store. The role focuses on stock control, merchandising, and daily administration while supporting the Branch Manager in growing the customer base.

Work is Monday to Friday with no weekends, in a branch setting. You will manage displays, assist with supplier relationships, and help ensure safe warehouse operations.