Results-Driven Branch Leader & Growth Architect

City Plumbing; Dartford; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Manager’s bonus

Company car

Discounts & cash back

Life assurance

Employee assistance

Job summary

City Plumbing is seeking a Branch Manager in the United Kingdom to lead a busy branch, drive sales, and ensure exceptional customer service. You will motivate a diverse team, manage resources efficiently, and implement a culture focused on results and profitability.

You will build trusted relationships with trade and retail customers, interpret financial data, and promote an inclusive team environment while delivering on promises and objectives.

Qualifications

• Experience leading a sales-driven branch team.
• Proven ability to grow sales and profitability.
• Strong communication and customer service skills.

Responsibilities

• Effective management of the team and resource.
• Setting the standard of a sales orientated culture.
• Delivering against sales and customer demands while maximising profitability.
• Maximising margin and net profit.
• Keeping everyone safe.
• Build and maintain relationships with new and existing trade and retail customers.
• Ability to interpret and analyse financial and statistical information.

Skills

Sales leadership

Customer relationship management

Excellent communication

Team motivation

Self-motivated

Financial & statistical interpretation

Tools

CRM software

Job description

City Plumbing is seeking a Branch Manager in the United Kingdom to lead a busy branch, drive sales, and ensure exceptional customer service. You will motivate a diverse team, manage resources efficiently, and implement a culture focused on results and profitability.

You will build trusted relationships with trade and retail customers, interpret financial data, and promote an inclusive team environment while delivering on promises and objectives.