Spanish-Speaking Luxury Client Advisor

Burberry; City of Westminster; On-site; GBP 21,000 - 29,000; Full time

Job summary

Burberry seeks a Spanish-speaking Client Advisor on Regent Street to welcome international clients and bring our heritage to life through thoughtful storytelling and personalised service.

You will build lasting relationships using both Spanish and English, tailor experiences to each client, and contribute to the store's performance in a luxury retail environment. This role emphasizes teamwork, exceptional service, and a passion for Burberry’s collections and craftsmanship.

Responsibilities

• Deliver an exceptional and personalised client experience reflecting Burberry's values and luxury service standards.
• Build lasting client relationships through thoughtful engagement, follow-up and clienteling.
• Share Burberry's collections, craftsmanship and heritage through engaging product storytelling tailored to each client.
• Use your Spanish and English language skills to create an inclusive and seamless experience for an international client base.
• Contribute to individual and store performance by understanding client needs and identifying relevant opportunities.
• Work collaboratively with colleagues to maintain an inspiring store environment and ensure every interaction is handled with care and attention.

Skills

Bilingual Spanish-English

Customer service

Communication skills

Retail experience

Job description

Burberry seeks a Spanish-speaking Client Advisor on Regent Street to welcome international clients and bring our heritage to life through thoughtful storytelling and personalised service.

You will build lasting relationships using both Spanish and English, tailor experiences to each client, and contribute to the store's performance in a luxury retail environment. This role emphasizes teamwork, exceptional service, and a passion for Burberry’s collections and craftsmanship.