Spa & Wellness Supervisor: Elevate Guest Experience

Warner Hotels; Beeston; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Food onsite discount

Brand & retailer discounts

Career development

Friends and family discount

Job summary

Warner Hotels in Beeston is seeking a Spa & Wellness Supervisor to support the Spa & Wellness Manager in day-to-day operations, ensuring exceptional guest experiences and high standards. You will lead the spa team across treatment rooms and facilities, driving revenue through memberships, days, treatments and retail, while upholding the Warner Hotels experience.

You will deputise for the Spa & Wellness Manager as required, and foster a relaxing, professional environment that encourages loyalty

Qualifications

• Experience in spa, wellness, beauty, hospitality or leisure.
• Previous supervisory or team leadership experience.
• Strong communication and customer service skills.
• Commercial awareness with sales targets.
• Flexible hours including weekends/bank holidays.

Responsibilities

• Lead and motivate the spa team and oversee daily operations.
• Drive revenue through memberships, spa days, treatments and retail.
• Deputise for Spa & Wellness Manager when required.
• Ensure exceptional guest experiences and Warner Hotels standards.
• Maintain stock, rotas and operating standards.

Skills

Team leadership

Spa operations

Customer service

Sales target focus

Stock management

IT & admin

Job description

Warner Hotels in Beeston is seeking a Spa & Wellness Supervisor to support the Spa & Wellness Manager in day-to-day operations, ensuring exceptional guest experiences and high standards. You will lead the spa team across treatment rooms and facilities, driving revenue through memberships, days, treatments and retail, while upholding the Warner Hotels experience.

You will deputise for the Spa & Wellness Manager as required, and foster a relaxing, professional environment that encourages loyalty