Spa Therapist - Elevate Guest Wellness & Experience

The Celtic Collection; Newport; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Career development

Food & beverage discounts

Hotel stay discounts

Leisure membership discounts

GP virtual appointment service

Wellbeing helpline

Pension scheme

Staff social club

Staff awards

Job summary

The Celtic Collection is seeking a Spa Therapist to join the award-winning Spa Team at Celtic Manor Resort. You will deliver professional massage and holistic treatments, provide personalised consultations, and promote spa services and retail products.

Join a team focused on guest satisfaction and high standards of cleanliness, presentation and hygiene, with opportunities for career development and staff rewards.

Qualifications

• Level 3 qualification in Massage or Holistic Therapy (or equivalent).
• A passion for health, wellbeing and guest care.
• Excellent communication and interpersonal skills.
• A positive, team-focused approach.
• Confidence in recommending treatments and retail products.

Responsibilities

• Deliver professional massage and holistic treatments to the highest standards.
• Provide personalised consultations and treatment recommendations.
• Promote spa services, treatments and retail products.
• Maintain exceptional standards of cleanliness, presentation and hygiene.
• Support the team in achieving guest satisfaction and sales targets.
• Ensure treatment rooms, equipment and products are fully prepared and stocked.
• Create a welcoming, relaxing and memorable experience for every guest.

Skills

Massage techniques

Client consultations

Retail recommendations

Education

Level 3 qualification in Massage or Holistic Therapy (or equivalent)

Job description

The Celtic Collection is seeking a Spa Therapist to join the award-winning Spa Team at Celtic Manor Resort. You will deliver professional massage and holistic treatments, provide personalised consultations, and promote spa services and retail products.

Join a team focused on guest satisfaction and high standards of cleanliness, presentation and hygiene, with opportunities for career development and staff rewards.