Spa Therapist

Norton Park Hotel; Winchester; Presencial; GBP 18.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Elemis uniform provided

Retail commission 15%

Free health club membership

Staff discounts across The QHotels

Training support for qualifications

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Descripción de la vacante

Norton Park Hotel in Sutton Scotney near Winchester is seeking a level 3 Spa Therapist to create relaxing experiences for hotel guests and spa breaks. You will perform a variety of treatments, advise on products, and upsell to guests.

You will join regular Elemis training across the group and benefit from a clear development pathway, uniform, parking, and generous discounts. Training support and health club access are included.

Formación

• Spa and beauty service skills required.
• Guest care and product recommendations.
• Excellent customer service and upselling abilities.

Responsabilidades

• Deliver a range of spa treatments and advise on best products for guests.
• Sell and upsell products from the retail offer and book additional or future treatments.
• Attend regular training with Elemis Ambassadors across the group to improve skills.

Conocimientos

Spa service

Educación

NVQ Level 3 beauty/spa qualification

Descripción del empleo

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQLevel 3(or equivalent)beauty /spa qualification
• Previousexperience as a Spa Therapist isdesirable, not essential
• Elemis & Jessica Nails knowledge and experiencewould be a bonus!

Spa Opening Times: Monday - Sunday: 10:00am - 18:00pm
Health Club Opening Times: Monday - Friday10:00am- 18:00pm| Saturday &Sunday: 7:00am - 19:30pm

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.