Spa Therapist

The QHotels Collection; Winchester; Presencial; GBP 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Elemis uniform provided

15% retail commission

Clear development pathway

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Employee Assistance Program Hospitalty

Refer a friend scheme

Free parking

Descripción de la vacante

The QHotels Collection is seeking a level 3 Spa Therapist to craft relaxing experiences for guests at Norton Park Hotel, Spa & Manor House. You will perform a variety of treatments, advise on retail products, and promote additional bookings during your shifts.

You’ll participate in regular training with Elemis Ambassadors across the group to perfect your skills and grow within a clear development pathway. The role includes uniform provision, staff discounts, and access to a health club.

Formación

• NVQ Level 3 beauty/spa qualification or equivalent is mandatory.
• Experience in delivering spa treatments and high-quality guest care is preferred.
• Proven ability to upsell products and services respectfully.

Responsabilidades

• Create a relaxing experience for hotel guests and spa visitors.
• Deliver a range of spa treatments using professional expertise.
• Advise on best products; upsell retail and future treatments.
• Attend regular group training with Elemis Ambassadors to sharpen skills.

Conocimientos

Spa treatments

Guest experience

Upselling

Educación

NVQ Level 3 beauty / spa qualification

Descripción del empleo

Are you alevel 3 experiencedSpa Therapist with a passion for providing an outstanding guest experience?

Are you lookingfor a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQLevel 3(or equivalent)beauty /spa qualification
• Previousexperience as a Spa Therapist isdesirable, not essential
• Elemis & Jessica Nails knowledge and experiencewould be a bonus!

Spa Opening Times: Monday - Sunday: 10:00am - 18:00pm

Health Club Opening Times: Monday - Friday10:00am- 18:00pm| Saturday &Sunday: 7:00am - 19:30pm

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.