Spa Therapist

Norton Park Hotel, Spa & Manor House; Sutton Scotney; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Uniform provided

Retail commission 15%

Health club membership

Discounts across The QHotelsCollection

Family & Friends discounts across QHot

Training & qualifications funded

Free parking

Job summary

Norton Park Hotel, Spa & Manor House in Sutton Scotney is seeking a level 3 Spa Therapist to deliver exceptional guest experiences across hotel and spa breaks, performing Elemis treatments and advising on products. You will upsell retail and bookings while maintaining high standards and participating in group training with Elemis Ambassadors.

The role offers a clear development pathway, uniform provided, health club membership, staff discounts across The QHotels Collection, free parking, and

Qualifications

• NVQ Level 3 Beauty/Spa qualification.
• Previous experience in spa therapy is desirable.
• Elemis and Nails knowledge a bonus.

Responsibilities

• Create relaxing experiences for hotel guests and spa visitors.
• Deliver a range of spa treatments and advise on products.
• Upsell retail and book additional treatments with guests.
• Attend regular training with Elemis Ambassadors and maintain service standards.

Skills

NVQ Level 3

Spa Therapist experience

Elemis knowledge

Education

NVQ Level 3 Beauty/Spa

Job description

Are you alevel 3 experiencedSpa Therapist with a passion for providing an outstanding guest experience?

Are you lookingfor a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQLevel 3(or equivalent)beauty /spa qualification
• Previousexperience as a Spa Therapist isdesirable, not essential
• Elemis & Jessica Nails knowledge and experiencewould be a bonus!

Spa Opening Times: Monday - Sunday: 10:00am - 18:00pm

Health Club Opening Times: Monday - Friday10:00am- 18:00pm| Saturday &Sunday: 7:00am - 19:30pm

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.