Spa Therapist

The Park Royal Hotel & Spa; Stretton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Elemis uniform provided

15% retail commission scheme

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts across TheQ

Training & professional qualifications

Learning & development

Employee Assistance Program – Hosp. A

Refer a friend

Free parking

Job summary

The Park Royal Hotel & Spa, located just outside Warrington, is seeking a Spa Therapist to create a relaxing experience for guests. You will deliver Elemis treatments, advise on products, and upsell retail items while attending regular training with Elemis Ambassadors across the group.

NVQ Level 3 beauty/spa qualification is required; previous spa experience is desirable but not essential. Uniform is provided and access to leisure facilities is included.

Qualifications

• NVQ Level 3 beauty/spa qualification is required.
• Experience delivering spa treatments and guest care is preferred but not essential.
• Elemis & Jessica Nails knowledge is a bonus.

Responsibilities

• Create a relaxing experience for hotel guests and spa guests.
• Deliver a range of treatments and advise on suitable products.
• Sell products from the retail offer and upsell or book additional treatments.
• Attend regular training with Elemis Ambassadors to refine skills.

Skills

Customer service

Sales & upselling

Spa treatments

Education

NVQ Level 3 beauty/spa qualification

Job description

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

NVQLevel 3(or equivalent)beauty / spa qualification

Previousexperience as a Spa Therapist is desirable, not essential

Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Sunday - 10:00am - 18:00pm

Health Club Opening Times: Monday to Friday, 6:30am - 22:00pm | Saturday, 7:30am- 20:00pm | Sunday, 7:30am - 19:00pm

Curious to find out more?

The Park Royal Hotel & Spa is located just outside Warrington. Our hotel is a 4*, 146-bedroom property and has a restaurant, lounge bar and terrace, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.