Spa Therapist

Crewe Hall Hotel & Spa; Crewe; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Uniform provided

15% retail commission

Development pathway

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts

Training & course fees covered

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Crewe Hall Hotel & Spa is seeking a level 3 Spa Therapist to deliver a relaxing guest experience for hotel guests and spa breaks. You will perform a range of treatments, advise on products, and upsell additional services while enjoying ongoing training with Elemis Ambassadors across the group.

The role offers clear development pathways, uniform provided, and access to health club facilities. Enjoy staff discounts and ongoing professional development within The QHotels Collection.

Qualifications

• NVQ Level 3 beauty/spa qualification.
• Previous Spa Therapist experience desirable but not essential.
• Elemis and Jessica Nails knowledge a bonus.
• Regular training with Elemis Ambassadors across the group.

Responsibilities

• Create a relaxing guest experience for hotel guests and spa breaks.
• Deliver a variety of treatments using your expertise.
• Advise guests on products and upsell or book further treatments.
• Attend regular training with Elemis Ambassadors.

Skills

Spa Therapist

Elemis knowledge

Upselling

Customer service

Education

NVQ Level 3 Beauty/Spa

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

Elemis uniform provided
15% retail commission scheme for product sales
A clear development pathway
Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program - Hospitality Action
Refer a friend scheme
FREE parking
AND much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

NVQLevel 3(or equivalent)beauty /spa qualification
Previousexperience as a Spa Therapist isdesirable, not essential
Elemis & Jessica Nails knowledge and experiencewould be a bonus!

Spa Opening Times: Monday - Sunday: 10:00am - 18:00pm Health Club Opening Times: Monday - Friday 6:30am - 21:30pm| Saturday & Sunday 8:00am - 19:00pm

Curious to find out more?

Crewe Hall Hotel & Spa is located just outside Crewe and is a 4*, 117-bedroom property. Our hotel has the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.