Spa Therapist

Cheltenham Chase Hotel & Spa; Tewkesbury; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Elemis uniform provided

15% retail commission on product sales

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Free parking

Job summary

Cheltenham Chase Hotel & Spa, located on the outskirts of Gloucester, is a 4*, 122-bedroom property with Elemis spa facilities and dining options. We are seeking a level 3 Spa Therapist to create relaxing experiences for hotel guests or spa breaks, delivering a range of treatments with expert product recommendations.

You will upsell retail, participate in training with Elemis Ambassadors across The QHotels Collection, and benefit from a clear development pathway, uniform provision, health club

Qualifications

• NVQ Level 3 beauty/spa qualification.
• Previous experience as a Spa Therapist is desirable.
• Elemis and Jessica Nails knowledge would be a bonus.

Responsibilities

• Create a relaxing experience for guests, whether staying or spa guests.
• Deliver a variety of treatments using your expertise.
• Advise on best products and upsell or book additional treatments.
• Sell products from the retail offer and upsell services.
• Attend regular training with Elemis Ambassadors to improve skills.

Skills

NVQ Level 3 Beauty/Spa

Spa Therapist experience

Elemis & Jessica Nails knowledge

Education

NVQ Level 3 beauty/spa qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQLevel 3(or equivalent)beauty /spa qualification
• Previousexperience as a Spa Therapist isdesirable, not essential
• Elemis & Jessica Nails knowledge and experiencewould be a bonus!

Spa Opening Times: Monday - Friday: 10:00am - 18:00pm| Saturday & Sunday: 10:00am - 18:00pm Health Club Opening Times: Monday - Friday 6:30am - 21:00pm| Saturday & Sunday 8:00am - 19:00pm

Curious to find out more?

Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.