Spa Therapist

Oulton Hall Hotel; Leeds; Hybrid; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Elemis uniform provided

15% retail commission

Free health club membership

Golf discounts (membership, green fees

Discounts across The QHotelsCollection

Family & Friends discounts

Training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Oulton Hall Hotel, Spa & Golf Resort lies on the outskirts of Leeds, offering a 4* experience with extensive leisure facilities and multiple dining options. We are seeking a level 3 Spa Therapist who can create a relaxing guest experience, perform a range of treatments and upsell products from our retail offer.

You will benefit from Elemis training across the group, a clear development pathway, and attractive staff perks including uniform, discounts and free parking.

Qualifications

• NVQ Level 3 beauty/spa qualification (or equivalent) required.
• Previous spa therapist experience is desirable but not essential.
• Elemis and Jessica Nails knowledge would be a bonus.

Responsibilities

• Create a relaxing experience for hotel guests and spa break guests.
• Deliver a range of treatments using your expertise.
• Advise guests on best products and upsell/book additional treatments.
• Attend regular training with Elemis Ambassadors to perfect skills.

Skills

Customer service

Upselling

Retail product knowledge

Teamwork

Education

NVQ Level 3 beauty/spa qualification

Tools

Elemis product knowledge

Jessica Nails knowledge

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQLevel 3(or equivalent)beauty /spa qualification
• Previousexperience as a Spa Therapist isdesirable, not essential
• Elemis & Jessica Nails knowledge and experiencewould be a bonus!

Spa Opening Times: Monday -Sunday 10:00am - 19:00pm Health Club Opening Times: Monday - Friday 6:30am- Saturday & Sunday: 7:30am- 20:00pm

Curious to find out more?

Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.