Spa Therapist

ACME EMPLOYMENT AGENCY PTE. LTD.; Romsey; On-site; GBP 20,000 - 28,000; Full time

Job summary

ACME EMPLOYMENT AGENCY PTE. LTD. is seeking a dedicated Spa Therapist to deliver high-quality spa and wellness treatments while providing exceptional customer service. The role focuses on massage and body therapies, with a strong emphasis on creating a relaxing, premium experience for clients.

The ideal candidate will have excellent massage skills, a positive attitude, and a passion for helping customers improve well-being. Shifts, weekends and public holidays may be required to meet demand.

Qualifications

• Certificate or Diploma in Massage Therapy or related field preferred.
• Minimum 1 year of experience in a spa, wellness centre, hotel spa, or massage establishment is an advantage.
• Knowledge of various massage techniques and body treatments.

Responsibilities

• Perform professional spa treatments, including body massage and other therapies.
• Assess customers' needs and recommend suitable treatments and packages.
• Ensure customers receive a comfortable, relaxing spa experience.
• Prepare treatment rooms, oils, towels, equipment and supplies before each session.
• Maintain cleanliness, hygiene and safety standards of treatment rooms and equipment.
• Promote and upsell spa treatments, memberships and retail products.
• Maintain accurate customer treatment records and appointment details.
• Follow SOPs, hygiene protocols and service standards.
• Build strong customer relationships to encourage repeat visits and referrals.

Skills

Massage therapy

Customer service

Interpersonal skills

Education

Diploma in Massage Therapy

Job description

We are seeking a professional and dedicated Spa Therapist to provide high-quality spa and wellness treatments while delivering exceptional customer service. The ideal candidate should have excellent massage and body treatment skills, a positive attitude, and a passion for helping customers relax and improve their well-being.

Key Responsibilities

• Perform professional spa treatments, including body massage, aromatherapy, deep tissue massage, hot stone massage, body scrub, body wrap, and other wellness therapies.
• Assess customers' needs and recommend suitable treatments, wellness packages, and retail products.
• Ensure customers receive a comfortable, relaxing, and professional spa experience.
• Prepare treatment rooms, massage oils, towels, equipment, and supplies before each session.
• Maintain cleanliness, hygiene, and safety standards of treatment rooms and equipment.
• Promote and upsell spa treatments, memberships, packages, and retail products.
• Maintain accurate customer treatment records and appointment details.
• Follow company SOPs, hygiene protocols, and service standards at all times.
• Build strong customer relationships to encourage repeat visits and referrals.

Requirements

• Certificate or Diploma in Massage Therapy, Spa Therapy, or a related field preferred.
• Minimum 1 year of experience in a spa, wellness centre, hotel spa, or massage establishment is an advantage.
• Knowledge of various massage techniques and body treatments.
• Excellent customer service and interpersonal skills.
• Professional appearance and positive attitude.
• Physically fit and able to perform treatments for extended periods.
• Willing to work shifts, weekends, and public holidays.