Spa Beauty Therapist

Bannatyne Group; Grays; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Free meals

Gym membership

Spa discount

Product discounts

Cafe/bar discount

Career development

Wellbeing support

Length of service awards

Staff bonuses

Entertainment discounts

Job summary

The Bannatyne Group is seeking a dedicated Spa Therapist to join our wellness team and deliver memorable spa experiences for guests. You will perform a range of treatments, maintain high hygiene standards and build strong client relationships.

We value passion for health and customer service, with flexible hours including weekends. Training and career development opportunities are provided within a supportive environment.

Qualifications

• NVQ Level 2 Beauty Therapy or equivalent required.
• Strong interpersonal and communication skills with a customer-focused attitude.
• Passion for health, wellness and customer service.
• Ability to build rapport and credibility with guests.
• Flexibility to work weekends and holidays.
• Desirable to have NVQ Level 3 Beauty Therapy or equivalent, or be working towards it.
• Knowledge of ELEMIS products is a plus.

Responsibilities

• Perform a variety of spa treatments including massages, facials, manicures and pedicures, tailored to guests' needs.
• Provide high-quality, professional service for a relaxing experience.
• Ensure spa equipment is used correctly and maintain cleanliness standards.
• Build and maintain client relationships to encourage repeat visits and referrals.
• Promote spa services, offers and products based on consultations.
• Stay informed about industry trends to continuously develop skills.
• Follow all company health and safety guidelines.

Skills

Interpersonal skills

Communication skills

Customer service

Flexible hours

Education

NVQ Level 2 Beauty Therapy

NVQ Level 3 Beauty Therapy desirable

Job description

Do you have a passion for wellness and a talent for providing exceptional spa treatments? Bannatyne Group, a leading name in the health and wellness, is seeking a dedicated Spa Therapist to join our team and deliver unforgettable experiences to our guests.

Our Perks:

• B-fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Spa Therapist:

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
• Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
• Ensuring the proper use of spa equipment and maintaining high standards of cleanliness.
• Build and maintain strong client relationships, encouraging repeat visits and referrals.
• Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
• Stay informed about the latest industry trends and techniques to continuously enhance your skills.
• Adhering to all company health and safety guidelines.

Requirements:

• Have an NVQ Level 2 Beauty Therapy qualification or equivalent.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.
• There is an opportunity to further develop by completing a L3 Beauty Therapy qualification.
• It would be desirable if you had knowledge of ELEMIS products and treatments along with previous experience as a Spa Therapist or in a similar role. It would also be beneficial if you had a NVQ Level 3 Beauty Therapy qualification or equivalent, or be working towards or willing to work towards.