Spa Therapist

The QHotels Collection; Hexham; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Elemis uniform provided

15% retail commission

Free health club membership

Golf discounts

Hotel discounts for staff

Family & Friends discounts

Training & qualifications support

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Slaley Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, seeks a Level 3 Spa Therapist to create relaxing experiences for guests and spa-break visitors. You will perform a range of treatments, advise on products, and upsell services while representing the Elemis brand.

This role offers ongoing training with Elemis Ambassadors, opportunities for progression, and staff benefits including health club access and additional discounts across The QHotels Collection.

Qualifications

• NVQ Level 3 beauty / spa qualification required.
• Previous Spa Therapist experience is desirable but not essential.
• Knowledge of Elemis & Jessica Nails is a bonus.

Responsibilities

• Create a relaxing experience for hotel guests or spa breaks and deliver a range of treatments.
• Advise guests on products and services and upsell or book additional treatments.
• Sell products from the retail offer and promote upsell opportunities.
• Attend regular training with Elemis Ambassadors to sharpen skills.

Skills

Spa therapy

Upselling

Product knowledge

Education

NVQ Level 3 beauty / spa qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program - Hospitality Action
• Refer a friend scheme
• FREE parking
• AND......much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Sunday 10:00am -18:00pm Health Club Opening Times: Monday - Sunday 6:30am - 21:30pm

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian's Brasserie restaurant, Tommy Craig's bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.