Spa Therapist

Glasgow Westerwood Hotel, Spa & Golf Resort; Cumbernauld; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Elemis uniform provided

15% retail commission

Free health club membership

Discounts across golf

Discounts across The QHotelsCollection

Family & Friends discounts

Training & course fees

Various learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Glasgow Westerwood Hotel, Spa & Golf Resort is seeking a level 3 Spa Therapist to create a relaxing experience for guests and spa breaks, delivering a range of treatments and advising on products. You will also upsell and book guests for additional or future treatments.

Regular training with Elemis Ambassadors is provided, along with benefits including uniform, a 15% product commission, staff discounts across golf and The QHotels Collection, and a clear development pathway.

Qualifications

• NVQ Level 3 (or equivalent) beauty/spa qualification.
• Previous experience as a Spa Therapist is desirable, not essential.
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Responsibilities

• Create a relaxing experience for hotel guests or spa-break clients.
• Deliver a variety of treatments and advise on products for guests.
• Upsell products and book guests for additional or further treatments.
• Attend regular training with Elemis Ambassadors across the group to perfect skills.

Skills

Spa Therapy

Guest Service

Retail Sales

Education

NVQ Level 3

Beauty/Spa Qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQLevel 3(or equivalent)beauty / spa qualification
• Previousexperience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Sunday 10:00am - 18:00pm
Health Club Opening Times: Monday - Friday 6:30am - 21:30pm | Saturday & Sunday 8:00am - 20:00pm

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.