Spa Receptionist (Maternity Cover) – Growth & Perks

The Celtic Collection; Caerleon; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Access to on-site parking

Discounts on food & beverage

Staff discounts

Pension scheme

Career development training

Wellbeing and GP support

Staff events

Recognition schemes

Job summary

The Celtic Collection is seeking a Spa Receptionist for maternity cover at our Celtic Manor Resort in Newport. You will provide administrative support within the Spa team, handle guest enquiries, and assist with daily operations to ensure smooth service.

Ideal candidates have 2+ years of secretarial/admin experience, proficiency in Microsoft Office and Outlook, and the ability to manage filing, stock takes, and retail trackers while maintaining guest focus.

Qualifications

• Secretarial or administrative experience of 2+ years.
• Experience with Microsoft Office and Outlook.
• Experience delivering admin, operational and secretarial support including stock takes and retail trackers.

Responsibilities

• Escalate complaints to the Spa Manager with full details.
• Maintain feedback trackers and collate responses from Spa and Leisure teams.
• Know resort facilities, services and events to assist guests.
• Organise and maintain an effective departmental filing system for easy access by senior management.
• Ensure records are updated, reports printed, and information supports resort objectives.
• Ensure adequate supplies and manage store requisitions and purchases.

Skills

Secretarial experience

Administrative support

Stock takes

Retail trackers

Microsoft Office

Outlook

Education

Secretarial/administrative qualifications or 2+ years experience

Tools

Microsoft Office

Outlook

Job description

The Celtic Collection is seeking a Spa Receptionist for maternity cover at our Celtic Manor Resort in Newport. You will provide administrative support within the Spa team, handle guest enquiries, and assist with daily operations to ensure smooth service.

Ideal candidates have 2+ years of secretarial/admin experience, proficiency in Microsoft Office and Outlook, and the ability to manage filing, stock takes, and retail trackers while maintaining guest focus.