Dynamic Hotel Receptionist - Guest Services & Check-in

Iconic Hotels & Resorts; Broadway; In loco; GBP 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Friends & family rates at IconicLuxury

25% food & beverage discount

Spa discounts, healthcare cashback & 2

Employee assistance programme

Recognition awards

Descrizione del lavoro

The Lygon Arms, part of Iconic Hotels & Resorts, seeks a calm and capable Receptionist to thrive in a fast-paced, high-footfall setting on Broadway. You’ll be at the centre of action handling check-ins, calls and guest enquiries while supporting dining guests and visitors.

Join a stable team and a Reception Manager committed to training. The role suits someone who enjoys pace, people and problem-solving, with shifts across 7 days and 7am–11pm times.

Competenze

• Experience in a busy hotel, reception or customer-facing environment.
• Confident using computers and booking systems.
• Calm, polite and professional under pressure.

Mansioni

• Welcoming guests arriving from the High Street.
• Handling check-ins, check-outs, phone calls and enquiries.
• Supporting non-resident dining guests and visitors.
• Thinking on your feet and making sound decisions quickly.
• Using hotel systems confidently and accurately.
• Remaining calm, polite and professional, even at peak times.

Conoscenze

Busy hotel experience

Customer-facing

Calm under pressure

Computer & booking systems

Strumenti

Booking systems

Descrizione del lavoro

The Lygon Arms, part of Iconic Hotels & Resorts, seeks a calm and capable Receptionist to thrive in a fast-paced, high-footfall setting on Broadway. You’ll be at the centre of action handling check-ins, calls and guest enquiries while supporting dining guests and visitors.

Join a stable team and a Reception Manager committed to training. The role suits someone who enjoys pace, people and problem-solving, with shifts across 7 days and 7am–11pm times.