Spa Receptionist: Guest Experience & Wellness

Champneys; Buxton; Remote; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Health and wellness incentives

Digital fitness programmes

Spa access for employees

Discounts on Champneys products

Employee assistance programme

Job summary

Champneys is seeking a part-time reception colleague to warmly greet guests, handle registration, tours and guest enquiries at our spa destination. You will support with spa bookings, personal training sessions and itineraries, ensuring an exceptional Champneys experience.

With a strong emphasis on hospitality, you will contribute to a welcoming environment, coordinate schedules via the app, and participate in ongoing wellness-focused services and guest interactions.

Qualifications

• Customer-facing role experience preferred.
• Ability to greet guests warmly and assist with registrations.

Responsibilities

• Greet guests with a warm welcome and manage check-in procedures.
• Explain the welcome pack and itinerary, and offer a tour when appropriate.
• Support with spa bookings, PT sessions and creating guest itineraries.
• Conduct facility show rounds to potential new members.

Skills

Communication skills

Customer service

Hospitality knowledge

Job description

Champneys is seeking a part-time reception colleague to warmly greet guests, handle registration, tours and guest enquiries at our spa destination. You will support with spa bookings, personal training sessions and itineraries, ensuring an exceptional Champneys experience.

With a strong emphasis on hospitality, you will contribute to a welcoming environment, coordinate schedules via the app, and participate in ongoing wellness-focused services and guest interactions.