Spa Receptionist & Guest Experience Pro

Center Parcs UK & Ireland; Warminster; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Free day passes

Spa access

Discounts on breaks

Discounts in shops & restaurants

Bonus scheme

Supportive team

Career development

Job summary

Aqua Sana Forest Spa is seeking a Spa Receptionist to greet guests, manage front-of-house, handle bookings and queries, and support treatment and retail sales to ensure a relaxing visit. This role requires strong communication, organisation and computer skills, with a proactive, customer-focused approach.

Part-time shifts include early mornings, evenings, weekends and bank holidays, with a guaranteed 48 hours over 4 weeks.

Qualifications

• Strong communication, excellent organisation and attention to detail.
• Customer service experience with a proactive, solutions-focused approach.
• Warm, genuine relationship builder with teamwork and time management skills.

Responsibilities

• Deliver friendly, professional front-of-house service to all guests.
• Handle bookings and queries and ensure smooth reception operations.
• Support treatment and retail sales to maximise profitability.
• Work collaboratively with the team to maintain high service standards.

Job description

Aqua Sana Forest Spa is seeking a Spa Receptionist to greet guests, manage front-of-house, handle bookings and queries, and support treatment and retail sales to ensure a relaxing visit. This role requires strong communication, organisation and computer skills, with a proactive, customer-focused approach.

Part-time shifts include early mornings, evenings, weekends and bank holidays, with a guaranteed 48 hours over 4 weeks.