Spa Experience Host - Free Spa Access & Guest Care Pro

Center Parcs; Penrith; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Free day passes

Access to leisure facilities

Discounts on breaks and in shops/resta

Bonus scheme

Career development and in-role培训

Job summary

Center Parcs is seeking a Spa Experience Host at Aqua Sana Forest Spa, Whinfell Forest. The role offers a warm welcome to guests, ensuring a relaxing experience and high service standards throughout the spa areas.

You will assist with bookings, run wellness sessions, and work with the team across shifts including mornings, evenings, weekends and holidays. This part-time/permanent opportunity reflects flexible contracts and a focus on guest care.

Qualifications

• Clear communicator with ability to welcome guests and respond to queries.
• Good organisational and time-management skills.
• Attention to detail and reliability in a guest-facing role.
• Proficient using computer systems for bookings and operations.

Responsibilities

• Provide a warm, professional welcome and respond to guest queries efficiently.
• Support the smooth operation of the spa, working collaboratively with the wider team.
• Maintain high standards across spa areas, reporting issues when required.
• Lead complimentary wellness sessions and manage bookings using the spa system.

Skills

Clear communicator

Strong organisation

Attention to detail

Computer skills

Job description

Center Parcs is seeking a Spa Experience Host at Aqua Sana Forest Spa, Whinfell Forest. The role offers a warm welcome to guests, ensuring a relaxing experience and high service standards throughout the spa areas.

You will assist with bookings, run wellness sessions, and work with the team across shifts including mornings, evenings, weekends and holidays. This part-time/permanent opportunity reflects flexible contracts and a focus on guest care.