Spa Front Desk & Guest Experience Pro — Free Day Passes

Center Parcs group; Warminster; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Free day passes

Discounts on breaks

Bonus scheme

Training and development

Job summary

Center Parcs' Aqua Sana Forest Spa, Longleat Forest, is hiring a Spa Receptionist to warmly welcome guests and manage front-of-house operations. You’ll handle bookings, guest queries and support treatment and retail sales, helping deliver a calm, luxurious experience from arrival to departure.

The role is part-time with a guaranteed 48 hours over a 4-week period and includes early mornings, evenings, weekends and bank holidays, offering access to spa facilities and a supportive team.

Qualifications

• Front-of-house service experience
• Ability to handle bookings and queries
• Customer service orientation with a calm approach

Responsibilities

• Deliver friendly and professional front-of-house service to all guests
• Handle bookings, queries and the smooth running of the reception area
• Support treatment and retail sales to maximise profitability
• Work collaboratively with the team to maintain high service standards

Skills

Front-of-house

Bookings handling

Customer service

Computer skills

Tools

Booking system

POS system

Job description

Center Parcs' Aqua Sana Forest Spa, Longleat Forest, is hiring a Spa Receptionist to warmly welcome guests and manage front-of-house operations. You’ll handle bookings, guest queries and support treatment and retail sales, helping deliver a calm, luxurious experience from arrival to departure.

The role is part-time with a guaranteed 48 hours over a 4-week period and includes early mornings, evenings, weekends and bank holidays, offering access to spa facilities and a supportive team.