Spa Receptionist – Elevate Guest Experiences & Growth

Crerar Hotels Group; Nairn; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Wagestream

YuLife

Echo

Career Development

Employee recognition

Exclusive Discounts

Scenic Locations

Additional Benefits

Job summary

Crerar Hotels is seeking a friendly Spa Receptionist to welcome guests, manage bookings, and support the spa team in delivering exceptional guest experiences across our Scottish hotels and the Lake District.

You will handle guest inquiries, process payments, coordinate treatment schedules, and assist with reception admin to ensure smooth daily operations and high standards across all spa services.

Responsibilities

• Handling guest inquiries and requests
• Managing spa treatment bookings and schedules
• Processing payments and receipts at reception
• Supporting spa team with daily administrative tasks

Job description

Crerar Hotels is seeking a friendly Spa Receptionist to welcome guests, manage bookings, and support the spa team in delivering exceptional guest experiences across our Scottish hotels and the Lake District.

You will handle guest inquiries, process payments, coordinate treatment schedules, and assist with reception admin to ensure smooth daily operations and high standards across all spa services.