Spa Receptionist

Bupa; Witney; On-site; GBP 1,000; Part time

Job summary

A leading company in health innovation, Bupa, is seeking a dedicated Bank Spa Receptionist for Richmond Village Witney. This part-time role involves welcoming customers, managing appointments, and ensuring exceptional customer service in a luxury care environment. Your ability to handle administration effectively and your experience in reception will make you essential in providing a high-class first impression.

Qualifications

• Minimum two years’ experience in customer service or reception roles.
• Familiarity with Microsoft Office is required.
• Excellent phone etiquette and strong attention to detail.

Responsibilities

• Welcoming visitors and providing information on club facilities.
• Managing daily appointments for therapists efficiently.
• Performing housekeeping duties to maintain Spa standards.

Skills

Customer Service

Communication

Administration

Organisational Skills

Teamwork

Education

GCSE Grade C or above in English and Maths or equivalent

Tools

Microsoft Office

Job description

Job Description

Bank Spa Receptionist

Richmond Village Witney, Coral Springs way, Oxfordshire, OX28 5DG

£12.40 per hour -Paid breaks

Bank Contract -

Shift pattern to include weekends.

Shift pattern can vary from 7.30am – 7.30pm

We make health happen

At Bupa, we offer essential support when it matters most. Richmond Villages Witney provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.3 out of 10.

As the front of house, you represent the welcoming spirit of our award-winning village. Our reception team is crucial in providing a warm welcome to our visitors, whether they're greeting them in person or speaking with them over the phone.

You’ll Help Us Make Health Happen By

Meeting and greeting of internal and external customers in a friendly and courteous manner

Always Have a professional and efficient manner

Excellent administration and organisational skills, ensuring administration of the daily running of the Spa is kept up to date.

Have a high standard of customer service experience, minimum two years’ experience.

Managing therapist’s daily appointments in an effective manner

Liaise between different departments

Good team player

Ensuring accurate information Is provided on all club facilities.

Additional housekeeping duties to ensure work areas within the Spa are maintained to a high standard.

Attend internal/external training courses as required.

Qualifications GCSE Grade C or above in English and Maths or equivalent.

Key Skills / Qualifications Needed For This Role

Previous experience in reception or care home roles is beneficial. Applicants must have excellent communication abilities and a superb phone etiquette, as well as familiarity with Microsoft Office. Additionally, they should exhibit outstanding attention to detail and the ability to manage time efficiently, which are crucial for teamwork and independent tasks.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type

Part time

Job Area

Care Home - Facilities & Home Support

Locations:

Richmond Witney Village