Weekend Receptionist/Welcome Host

Waylands; Reading; On-site; Part time

Job summary

Waylands is seeking a customer-focused Weekend Receptionist/Welcome Host at their Kia dealership near Reading. This role emphasizes delivering a first-class visitor experience, including greeting customers, managing calls, and ensuring showroom cleanliness. Applicants should possess excellent communication skills and a professional demeanor, with opportunities for training and career growth available.

Benefits

31 days holiday per year pro-rata

Discounted vehicle parts and servicing

Contributory pensions scheme

Employee support programme

Discretionary bonuses

Life assurance of 2 x salary

Opportunities for training and career progression

Qualifications

• Excellent communication skills and a professional manner.
• Well presented and a team player.
• Comfortable using Microsoft Office.

Responsibilities

• Meeting, greeting, and registering customers.
• Answering phones and managing calls.
• Maintaining the showroom's cleanliness.

Skills

Communication

Teamwork

Presentation

Customer Service

Tools

Microsoft Office

Job description

Weekend Receptionist/Welcome Host (possible job share)

Waylands Kia, Reading

We are looking for a customer focused Weekend Receptionist/Welcome Host at our Kia dealership just outside Reading town centre.

This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first-class visitor experience and getting to know our customers. Our preferred candidate will bring personality, warmth and efficiency to the role.

Duties Will Include

• meeting, greeting and registering customers and visitors to the dealership, including offering refreshments
• Answering the phone and transferring to Sales, Service and Parts, or recording messages on the call log.
• post and courier management
• ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager
  
  

About You

• You should be well presented
• You should be a team player
• You must have excellent communication skills and a professional manner.
• You should be comfortable using Microsoft Office and related software packages
• Preferably have enough flexibility to cover holiday and sickness with other showroom hosts
  
  

Salary, Hours And Benefits

• Salary: £12.21 per hour
• Hours: Saturdays (8.30am to 5pm with a 30 minute break) and Sundays (10am to 4pm), a total of 14 hours per week. We would consider applications for either day as a job share.
• A pro-rata percentage of 31 days holiday per year (including Bank Holidays)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• Discretionary bonuses
• Life assurance of 2 x salary
  
  

Why Waylands?

Waylands are an independent family owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for an unprecedented seventh year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.