Spa Receptionist

TN United Kingdom; Warminster; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team as a Spa Receptionist at a beautiful hotel nestled in the Wiltshire countryside. You will be the warm welcome for guests, ensuring they enjoy their spa experience while handling bookings and maintaining high standards. Enjoy flexible hours, progression opportunities, and a supportive work culture that values individuality and fun.

Benefits

Monthly service payments

Free parking

Flexible working hours

Free meals on duty

Progression and training opportunities

Discount on eating, drinking, and sleeping

£500 refer a friend scheme

Qualifications

• Warm welcome and friendly goodbye for spa guests.
• Assist with queries and help therapists.
• Administration tasks including bookings and confirmations.

Responsibilities

• Ensure guest areas are clean and tidy.
• Provide a hospitable atmosphere for guests.
• Switch off after work until next shift.

Skills

Hospitality

Communication

Customer Service

Job description

Social network you want to login/join with:

Be our Spa Receptionist
but most importantly be you!

At our hotel, we want our people to be themselves, and that means you. Join our team, and here is what you’ll get for being yourself:

• Monthly service payments as well as monthly pay
• Free parking for team members
• Flexible working hours – tell us what suits you during your interview
• You'll be fed by our chefs when you're on duty
• Progression and training opportunities throughout Kaleidoscope Hotels
• Discount on eating, drinking, and sleeping at all of our properties
• £500 refer a friend scheme
• Work in a stimulating environment as part of a diverse community of people
• Be part of a team who live and breathe our purpose

And there’s more where these came from…

Voted into the Times 100 best places to stay 2024, our beautiful hotel is nestled within 30 acres of glorious Wiltshire countryside. Bishopstrow is the place for exuberance and enjoyment. The whimsical country house hotel offers gregarious rooms, a huge spa, and The Grill restaurant that blend refined Georgian elegance with delicious bright colours; imaginative with a dollop of fun. When Kaleidoscope bought the hotel back in July 2021, they promised to re-inject the love and personality that the property so deserved, and we’ve absolutely done that! With newly refurbished suites, a re-launched kitchen garden restaurant, and a plethora of pop-up spa and restaurant concepts on their way, Bishopstrow is the perfect place for anybody wanting to be part of an exciting, ever-changing journey.

What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; it makes working in this hotel that little bit more exciting.

We stand behind being big-hearted, respecting each other, our guests, and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!

Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels/

As Spa Receptionist, what you’ll be doing

• Be the warm welcome and friendly goodbye for our spa guests whether they be members, hotel guests, or just with us for an enjoyable relaxing day
• You will be the vital team member that makes our spa so fantastic. When you’re at work, you’ll check guests are enjoying themselves, help with queries, assist the therapists and attendants, and communicate with your hotel colleagues to help each day run smoothly
• Administration will become second nature as you take calls and emails, make bookings, and send confirmations on our spa systems, as well as preparing information for new and current spa members
• Standards are important to us, so during busy times, you will help oversee the guest areas ensuring everyone arrives at the beautiful spa looking clean and tidy
• Provide an approachable atmosphere for all members and guests who visit the spa. Show your hospitable spirit, offering to serve a coffee or two or maybe pour a glass of champagne
• Feel valued as part of a team, knowing once the job is done, you can switch off until your next shift

What happens next with your Spa Receptionist application?

Attract our attention with your application, and we’ll call you. After we speak on the phone, you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – ask all your questions, and we will ask you a few too. If all goes well, you may just become part of the team!