Receptionist (Bank)

Nuffield Health Bournemouth Hospital; Bournemouth; On-site; GBP 22,000 - 26,000; Part time

Job summary

Join a leading healthcare charity as a Receptionist at Nuffield Health Bournemouth Hospital. You will be the first point of contact for patients, ensuring they feel welcomed and well-informed. Your role involves managing enquiries, booking appointments, and supporting a smooth operation of the department. This part-time position offers flexible hours and a competitive pay rate, with a focus on exceptional customer service.

Benefits

Holiday entitlement

Access to pension scheme

Discounted gym membership

Qualifications

• Experience in healthcare administration or reception preferred.

Responsibilities

• Help people feel comfortable when they visit the department.
• Answer the phone, deal with enquiries and book appointments.
• Prepare clinical paperwork and referral forms.

Skills

Communication

IT

Customer Service

Job description

Receptionist

Nuffield Health Bournemouth Hospital | Customer | Bank Contract | Part time

£12.33 per hour

Shift and weekend work

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. As the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Bournemouth Hospital, you’ll have great communication, IT, and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic, and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Nuffield Health Bournemouth Hospital

At Nuffield Health Bournemouth Hospital, we aim to provide the highest level of private healthcare, offering a wide range of first-class medical and surgical services. We attract many of Dorset's leading consultant surgeons and physicians. Our hospital is conveniently located close to Bournemouth's town centre on Lansdowne Road. We offer state-of-the-art medical facilities and technology, including advanced diagnostic equipment. Our focus areas include orthopaedics, cosmetic surgery, diagnostic scanning, and men’s/women’s health.

Join Nuffield Health and create the future you want, today. We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind, including holiday entitlement in line with the Working Time Directive, access to our pension scheme, and discounted gym membership at £25.00 a month.

If you like what you see, why not start your application now? We review applications as we receive them and reserve the right to close the advert early if we receive a high volume of applications. Apply soon to be considered for this role.

It starts with you.