Spa Manager - Luxury Resort, Commission & Perks

Verde Resorts; Southmoor; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Enhanced holiday entitlement

Discounted staff breaks

Free use of resort facilities

Food discounts

Discounts on spa treatments

Introduce a Friend recruitment bonus

Company sick pay

Employee Assistance Programme

Verde Resorts Academy access

MediCash health plan

Job summary

Verde Resorts is seeking a Spa Manager for The Springs Resort & Golf Club in Oxford, Oxfordshire. This permanent, full-time role requires a 40-hour week across variable days including weekends and bank holidays.

A NVQ Level 3 in Beauty Therapy is essential; previous salon experience is desired, with strong customer service and communication skills. Benefits include enhanced holiday entitlement, staff discounts, free use of resort facilities, and various health and wellness perks.

Qualifications

• NVQ Level 3 or equivalent in Beauty Therapy is essential.
• Excellent customer service and communication skills are required.

Responsibilities

• Offer various treatments such as massage, manicures and beauty treatments.
• Promote treatments and products.
• Ensure the department operates efficiently by closely monitoring budgets and staff in accordance with guidance from the General Manager.
• Complete staff rotas taking into account staff holidays, bookings and budgets.
• Take bookings over the telephone and in person.
• Upsell beauty products where appropriate.
• Ensure client confidentiality policies are followed amongst the team.
• Monitor and order stock to ensure correct levels within the spa.

Skills

Customer service

Communication

Education

NVQ Level 3 in Beauty Therapy

Job description

Verde Resorts is seeking a Spa Manager for The Springs Resort & Golf Club in Oxford, Oxfordshire. This permanent, full-time role requires a 40-hour week across variable days including weekends and bank holidays.

A NVQ Level 3 in Beauty Therapy is essential; previous salon experience is desired, with strong customer service and communication skills. Benefits include enhanced holiday entitlement, staff discounts, free use of resort facilities, and various health and wellness perks.