Spa Manager

Verde Resorts; Southmoor; Presencial; GBP 29.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Enhanced holiday entitlement

Discounted staff breaks

Free use of resort facilities

Food discounts

Discounts on spa treatments

Introduce a Friend recruitment bonus

Company sick pay

Employee Assistance Programme

Verde Resorts Academy access

MediCash health plan

Descripción de la vacante

Verde Resorts is seeking a Spa Manager for The Springs Resort & Golf Club in Oxford, Oxfordshire. This permanent, full-time role requires a 40-hour week across variable days including weekends and bank holidays.

A NVQ Level 3 in Beauty Therapy is essential; previous salon experience is desired, with strong customer service and communication skills. Benefits include enhanced holiday entitlement, staff discounts, free use of resort facilities, and various health and wellness perks.

Formación

• NVQ Level 3 or equivalent in Beauty Therapy is essential.
• Excellent customer service and communication skills are required.

Responsabilidades

• Offer various treatments such as massage, manicures and beauty treatments.
• Promote treatments and products.
• Ensure the department operates efficiently by closely monitoring budgets and staff in accordance with guidance from the General Manager.
• Complete staff rotas taking into account staff holidays, bookings and budgets.
• Take bookings over the telephone and in person.
• Upsell beauty products where appropriate.
• Ensure client confidentiality policies are followed amongst the team.
• Monitor and order stock to ensure correct levels within the spa.

Conocimientos

Customer service

Communication

Educación

NVQ Level 3 in Beauty Therapy

Descripción del empleo

We are looking for a Spa Manager to join our team at The Springs Resort & Golf Club in Oxford, Oxfordshire. Competitive salary plus commission!

This is a permanent position to work full time hours. This will be 40 hours across variable days which will include weekends and bank holidays

Flexibility is essential to suit the needs of the business.

Further details regarding commission will be discussed upon application.

Company overview:

Verde Resorts has 8 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Verde Resorts family will have the career waiting for you!

About The Role

Main responsibilities:

• Offer various treatments such as massage, manicures and beauty treatments.
• Promote treatments and products.
• Ensure the department operates efficiently by closely monitoring budgets and staff in accordance with guidance from the General Manager.
• Complete staff rotas taking in to account any staff holidays, bookings and budgets.
• Take bookings over the telephone and in person.
• Upsell beauty products where appropriate.
• Ensure client confidentiality policies are followed amongst the team.
• Monitor and order stock to ensure correct levels within the spa.

Requirements:

Previous salon experience is desired. An NVQ Level 3 or equivalent in Beauty Therapy is essential for this position. Excellent customer service and communication skills are required.

What’s in it for you:

• Enhanced holiday entitlement.
• Discounted staff breaks at our luxurious UK holiday resorts.
• Free use of resort facilities, including gyms and swimming pools.
• Food discounts across all resorts.
• Discounts on spa treatments.
• ‘Introduce a Friend’ recruitment bonus.
• Company sick pay.
• Employee Assistance Programme for wellbeing support.
• Free access to the Verde Resorts Academy, supporting professional growth and skill development.
• MediCash health plan.

Required Criteria

• Right to live and work in the UK
• NVQ Level 3 or equivalent in Beauty Therapy

Desired Criteria

• A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort
• Previous salon experience is desired

About The Company

Founded in 2017 and headquartered in London, Verde Resorts Management supports a portfolio of holiday resorts and lodge parks throughout the UK. As a small but dedicated team, we manage holiday-home ownership sites, break-away resorts and leisure-oriented properties. Our work includes resort operations, hospitality services, holiday home ownership administration, and maintaining high standards of guest and owner satisfaction. We aim to offer tranquil getaways, quality amenities, and professional service management, making holiday-home ownership or short breaks as smooth and enjoyable as possible. For staff, we offer the opportunity to be part of a growing business where every role makes a difference - from property operations to guest services and administration.

Company Culture

We’re a compact, hands-on team where each individual’s contribution counts - everyone gets heard.

Company Benefits

We strive to support our team with fair compensation and a working environment that values wellbeing and balance. Employees benefit from opportunities to work in resort settings - often surrounded by natural landscapes and leisure amenities - which can offer a different pace compared with typical office jobs. Roles frequently combine guest-facing hospitality with property-management, giving staff varied experiences and skills. As a small company, there are real opportunities for involvement across different functions, which can support career development and growth. We prioritise teamwork, a friendly atmosphere and provide chances for staff to share ideas, take responsibility and make a noticeable impact for both guests and property owners.

Salary

£32,000.00 per year