Spa & Leisure Attendant: Guest Wellness & Service Pro

IHG Hotels Limited; Sandford-on-Thames; On-site; GBP 20,000 - 24,000; Part time

Benefits offered by this job

Meals on duty

Holiday entitlement (28–33 days pro‑r职

Sick pay & life insurance

Hotel discounts

Refer a Friend programme

Wagestream app

Job summary

voco Oxford Thames, part of IHG Hotels & Resorts, is seeking a Spa & Leisure Attendant for the Riverside Leisure Club on a 32-hour per week contract. You will maintain spa/pool facilities, ensure health and safety standards, and record guest details while delivering high-quality service in a guest-focused environment.

Join a team at a historic riverside hotel near Oxford city centre, with benefits including meals on duty, paid holiday, and staff discounts.

Qualifications

• Passion for delivering great service and guest focus.
• Previous guest-facing experience.
• Interest in spa and wellness.
• Attention to detail and multitasking ability.
• Flexibility to work evenings and weekends.
• Experience handling guest queries and complaints.
• Willingness to learn and work as part of a hotel team.

Responsibilities

• Maintain spa and pool facilities to health and safety standards.
• Record guest details and payment information as required.
• Collaborate with management to uphold high guest service levels and describe product prices/benefits.

Skills

Guest facing experience

Spa and wellness

Attention to detail

Multitasking

Flexible hours

Handling guest queries/complaints

Team player

Job description

voco Oxford Thames, part of IHG Hotels & Resorts, is seeking a Spa & Leisure Attendant for the Riverside Leisure Club on a 32-hour per week contract. You will maintain spa/pool facilities, ensure health and safety standards, and record guest details while delivering high-quality service in a guest-focused environment.

Join a team at a historic riverside hotel near Oxford city centre, with benefits including meals on duty, paid holiday, and staff discounts.