Spa & Leisure Attendant – Guest Wellness & Service

IHG; Oxford; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

IHG family

Training

Wagestream

Meals on duty

Holiday entitlement

Sick pay & life insurance

Employee discounts

Store discounts

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Job summary

voco Oxford Thames is seeking a friendly Spa & Leisure Attendant to join Riverside Leisure Club on a 32-hour week contract. You will deliver guest-focused service at reception and maintain spa and pool facilities, ensuring safety and accurate guest records. The role offers training, employee discounts, and generous holiday entitlement within the IHG family.

Flexibility to work evenings and weekends is required, with opportunities for career progression across the IHG Hotels & Resorts portfolio.

Qualifications

• Passionate about delivering great service and guest-centric approach
• Previous experience in a guest facing role
• A passion for spa and wellness
• Attention to detail and ability to multitask
• Flexibility to work varied hours including evenings and weekends
• Experience with handling guests' queries and complaints
• Willingness to learn and work as part of a hotel team

Responsibilities

• Maintain spa and pool facilities and ensure health and safety standards
• Obtain and record guest details including contact information and payment details
• Collaborate with management to maintain high standards of guest service and knowledge of treatments and prices

Skills

Guest service

Hospitality

Spa experience

Multitasking

Flexibility

Guest queries handling

Job description

voco Oxford Thames is seeking a friendly Spa & Leisure Attendant to join Riverside Leisure Club on a 32-hour week contract. You will deliver guest-focused service at reception and maintain spa and pool facilities, ensuring safety and accurate guest records. The role offers training, employee discounts, and generous holiday entitlement within the IHG family.

Flexibility to work evenings and weekends is required, with opportunities for career progression across the IHG Hotels & Resorts portfolio.