Spa & Leisure Attendant

Fairmont Hotels & Resorts; St Andrews; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rate

Pension scheme

Employee discount card

Spa treatment rates

Discounted F&B & Golf

Growth opportunities

On-the-job training

Social events

Job summary

Fairmont St Andrews is seeking a Spa & Leisure Attendant to join our luxury spa team. You will help ensure high standards of service, cleanliness, and safety across the spa and fitness facilities, from reception to treatment rooms, keeping guest comfort and satisfaction at the forefront.

You will be responsible for opening and closing shifts, maintaining rooms and equipment, and supporting all spa departments as needed.

Qualifications

• The ability to work as part of a team.
• Similar experience would be preferable.

Responsibilities

• Consistently offer professional and engaging service to guests of the spa including hotel guests, day spa visitors and members.
• Open and close the Spa and fitness facilities following daily setup and close down procedures.
• Clean, maintain and replenish the Spa and fitness facilities with attention to detail.
• Service and maintain changing rooms; replenish towels and robes.
• Walk around the spa and fitness facilities to ensure presentation and order align with standards.
• Assist in the operation of all spa departments as required.
• Other duties as assigned.

Skills

Teamwork

Similar experience

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

We currently have an exciting new opportunity for a Spa & Leisure Attendant to join our friendly team! Responsible for maintaining high standards of service standards, cleanliness and maintenance of the Fairmont Spa facility in line with Fairmont brand standards, we are looking for someone who can help ensure maximum efficiency, safety, comfort and uncompromising attention and satisfaction to Guest and Member service.

The spa has 10 treatment rooms, a couple’s suite, pre and post relaxation spaces, a fully equipped gymnasium, fitness studio, swimming pool, thermal suite, spa reception and spa public areas.

A Wee Bit About What You Will Be Doing

Consistently offer professional and engaging service to guests of the spa including hotel guests, day spa visitors and members.

• Responsible for both opening and closing the Spa and fitness facilities, following the appropriate daily set up and close down procedures.
• Responsible for all forms of cleaning, maintenance and replenishment of the Spa and fitness facility throughout the day, with attention to detail to ensure exceptional quality of service is maintained.
• Service and maintain the gents and ladies changing rooms to maintain order, cleanliness and amenities; replenish clean towel and robe supply throughout the spa facility ensuring all areas are adequately stocked.
• Frequent walkarounds of the spa and fitness facility to ensure all faculties are maintained, presented and in order in line with the Fairmont Spa standards.
• Gather used linens from the spa, treatment rooms and assemble for pick-up by laundry staff; distribute clean linens to designated storage areas and/or treatment rooms.
• Maintain presentation and order around the Spa Relaxation Pool lounge and Thermal area.
• Replenish on food and beverage replenishment throughout the spa during the day.
• Compete scheduled Pool and Jacuzzi water testing and maintain daily operating pool plant tasks as required.
• Ensure all facilities and operating equipment are in good working order, reporting any faults or maintenance issues in a timely manager to the Spa Leadership Team or Duty Manager
• Assist in the operation of all spa departments as required.
• Other duties as assigned

Qualifications

• The Ability to work as part of a team
• Similar experience would be preferable
• Must be eligible to live and work in the UK

Additional Information

What Is In It For You

• Competitive Hourly Rate
• Pension scheme
• Employee benefit card offering discounted rates in Accor worldwide
• Employee rates for Spa treatments and green fees
• Discounted Food & Beverage, Golf and Spa on property
• Growth opportunities
• On-the-job training
• Regular social events
• On-the-job training
• Regular social events