Assistant Bar Manager

Recruit Genie; St Albans; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Learning & Development

Health & Wellbeing

Health care cash plans

Staff discounts

Job summary

Sopwell House, set in Hertfordshire, is seeking a Bar Supervisor to support the Octagon Bar Manager in leading the bar team and delivering warm, high-quality guest experiences. The role involves staffing, stock control, and coaching staff to deliver exceptional cocktails and service.

Flexibility for evenings, weekends and holidays is required, with a focus on maintaining standards and driving sales in a luxury hotel environment.

Qualifications

• Previous supervisory experience within a bar or Food & Beverage environment, ideally in a luxury hotel.
• Strong product knowledge of cocktails, spirits and beverage service.
• Excellent guest service skills with a warm, personable manner.

Responsibilities

• Support the Octagon Bar Manager in supervising, training and developing the bar team to standards.
• Act as a guest service role model, creating a warm atmosphere for guest relations.
• Ensure the Cocktail Bar is stocked with our product range and trained staff.
• Handle guest feedback and complaints and identify opportunities to maximise sales.
• Get onto the floor during meals and peak times to support the team.
• Maintain service, sanitation and food handling standards across the department.
• Build open relationships with the wider Food & Beverage team.

Skills

Supervisory leadership

Product knowledge - cocktails

Guest service excellence

Team motivation and development

Tools

Stock management

Job description

Full-time position, 40 hours
Up to £38,500 per annum, includes service charge

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We're proud to be a place where exceptional service is delivered with warmth, pride and purpose.

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike, 'Spreading kindness one act at a time' along the way. Our team pride themselves on 'Performing with Drive and Serving with Soul' in everything we do.

Your role in our family:

• Support the Octagon Bar Manager in supervising, training and developing the bar team to our departmental standards
• Act as a guest service role model, creating a warm and positive atmosphere for guest relations
• Ensure the Cocktail Bar is fully stocked with our agreed product range and the team confidently trained to serve it
• Handle guest feedback and complaints, and identify opportunities to maximise sales
• Get onto the floor during meal periods and peak trading times to support the team
• Help maintain service, sanitation and food handling standards across the department
• Build open, collaborative relationships with the wider Food & Beverage team

What we're looking for:

• Previous supervisory experience within a bar or Food & Beverage environment, ideally in a luxury hotel
• Strong product knowledge of cocktails, spirits and beverage service
• Confident leadership skills with the ability to train, motivate and develop a team
• Excellent guest service skills with a warm, personable manner
• Flexibility to work shifts including evenings, weekends and bank holidays

The best bit:

• Learning and Development: Access our digital learning platform, and various courses to enhance your knowledge and skills
• Health & Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Health care cash plans: take advantage of our Health Care cash plan benefits, including 24-hours access to a GP.
• Discounted food and beverage, accommodation and spa for you and your family
• Discounts on Spa treatments and Spa days in our award-winning Cottonmill Spa
• Discount on Spa products
• Refer a Friend Scheme: earn up to £1,000 referral fee when you recommend someone to work with us
• Preferred Hotel Group discounted global hotel rates
• Free staff meals and parking

Equal Opportunities

We're committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [e-mail]

Right to Work

Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.

We may close the role once we've found the right person. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.