SPA Administrator — 7‑Day Service | Hybrid Work

Central London Community Health Trust; Wimbledon; On-site; GBP 31,000 - 32,000; Full time

Job summary

Central London Community Healthcare NHS Trust is seeking a Band 3 Single Point of Access (SPA) Administrator to join the administration team based at Merton Civic Centre within the South West Division.

You will process referrals, manage appointments and waiting lists, and provide accurate information to service users and healthcare professionals, working with clinical teams across Merton and Wandsworth. The post offers training with agile home working after competency completion.

Qualifications

• Excellent literacy and numeracy; general education.
• Educated to NVQ3 in admin or equivalent.
• Experience of data entry and maintaining confidential records.

Responsibilities

• Process new referrals in line with SOPs and service requirements.
• Manage referrals, bookings, waiting lists and appointments.
• Enter, update and retrieve patient information accurately in systems.

Skills

Professional communication

Microsoft Office

Confidentiality

Verbal & written skills

Adaptability

Education

NVQ3 in Admin or equivalent

Tools

Microsoft Office Suite

CRM/IT systems

Job description

Central London Community Healthcare NHS Trust is seeking a Band 3 Single Point of Access (SPA) Administrator to join the administration team based at Merton Civic Centre within the South West Division.

You will process referrals, manage appointments and waiting lists, and provide accurate information to service users and healthcare professionals, working with clinical teams across Merton and Wandsworth. The post offers training with agile home working after competency completion.