Solutions Engineer I — AI-Driven Prototyping & QA

TransPerfect; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

United States Digital Space LLC is seeking Solutions Engineers to blend software development with client-focused enhancements. The role emphasizes AI literacy and hands-on use of AI tools to accelerate scripting, testing, data analysis, and documentation.

You will collaborate with Client Service Representatives and other SEs to resolve escalations, assist with migrations, run QA scripts, and build prototypes for client requests, while adhering to responsible AI practices.

Qualifications

• Willingness to learn eClinical solutions.
• Understanding of HTTP, REST, JSON, IIS and web services.
• Experience with MSSQL, TSQL, XML, and C#.
• Scripting experience in shell scripts and Python.
• Experience prototyping with AI tools.
• Familiarity with integrating AI/LLM APIs into applications, automations, or workflows.
• Curiosity and drive to keep up with emerging AI tools and share best practices with the team.
• Able to multitask in a fast-paced environment.
• Work well with people from diverse backgrounds and cultures.
• Build relationships with clients and co-workers.
• Can work independently and as part of a team.
• Take active measures to solve problems and commit to a high level of service.

Responsibilities

• Resolve Trial Interactive Operations Escalations with CSRs and SEs.
• Assist with data migration using predefined utilities and processes.
• Prepare and execute PDC and IQ test scripts.
• Build and execute QA scripts for migration and projects.
• Write technical documentation about projects and new processes.
• Execute database scripts for enhancements to the reporting system.
• Assist with production server maintenance and deployments for applications.
• Assist in building large scale, high availability systems for Enterprise Life Sciences clients.
• Create internal and client eLearning videos – on the eTMF and SSU modules.
• Use AI tools in day-to-day work to accelerate scripting, troubleshooting, QA, data analysis, and documentation.
• Critically review and validate AI-generated output for accuracy, security, and compliance.
• Complete other tasks as assigned by the manager/supervisor.
• General knowledge of web app development, SOA, and web services.
• General knowledge of and coursework in the field.
• Detail oriented with problem-solving skills.

Skills

AI literacy

Problem solving

English communication

Multitasking

Team collaboration

Education

Bachelor's degree

Tools

C#

MSSQL

TSQL

XML

Python

Shell scripting

Web services

JSON

IIS 6

AI tools

GitHub Copilot

Cursor

OpenAI API

AWS Bedrock

Job description

United States Digital Space LLC is seeking Solutions Engineers to blend software development with client-focused enhancements. The role emphasizes AI literacy and hands-on use of AI tools to accelerate scripting, testing, data analysis, and documentation.

You will collaborate with Client Service Representatives and other SEs to resolve escalations, assist with migrations, run QA scripts, and build prototypes for client requests, while adhering to responsible AI practices.