Solutions Engineer

DP World; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking Solutions Engineers to drive innovative logistics solutions. In this exciting role, you will analyze customer needs and design tailored solutions, collaborating with various teams to ensure seamless implementation. Your expertise in project management and engineering processes will be crucial as you lead the development of proposals and support new business launches. With significant travel opportunities across the UK and Europe, this position offers a dynamic and rewarding environment where you can make a tangible impact on the future of trade. Join a company that values diversity and innovation, and be part of a team reshaping the logistics landscape.

Qualifications

• Experience in Solutions Design for 3PL/4PL or Freight Forwarding services.
• Ability to communicate effectively and understand client requirements.

Responsibilities

• Identify and develop new customers and sales activities.
• Design supply chain solutions as part of the RFQ process.
• Lead technical solution presentations to customers.

Skills

Solutions Design

Communication Skills

Data Interpretation

Project Management

Change Management

Client Empathy

Tools

AutoCAD

Microsoft Excel

Microsoft Word

Visio

Project Management Software

Job description

DP World is growing! We have exciting opportunities for Solutions Engineers of all levels to join our ever expanding business across the UK and Europe due to significant growth and contract wins. The primary focus of these roles will be to bring solutions to life for our prospective customers within the Contract Logistics space, analysing customer information and designing a solution fit for purpose for the customer requirement. You will be experienced in the development of concepts for use in formal customer proposals including, but not limited to, process flow diagrams, automation processes and facility layouts in complex cases.

These roles will involve periods of significant travel UK and European wide so flexibility in being able to travel is an essential criteria of this role.

About the role

• Responsible for identifying, developing, and nurturing new customers and sales activities with existing customers, which may include beneficial cargo owners, freight.
• Design supply chain/contract logistics solutions from large scale (geographical optimization) down to small scale (design of processes and lines/stations) as part of RFQ process.
• Work closely with Business Development/Account Management, Launch and Operational teams as part of the solution development process.
• Lead the presenting of technical solutions to customers through proposals, conference calls and presentations in conjunction with account management.
• Develop RFQ concepts into fully detailed designs post award as part of the launch process.
• Actively support and when required lead the delivery of the engineering elements of new business launch including the creation of master data, process validation, infrastructure works, onboarding of plant teams and onsite contractor management.
• Act as interface between regional function and all other areas of the business as required.
• Ensure engineering function is aligned with operations team and other support functions during RFQ and launch phase.
• Be able to translate high level operational briefs/objectives into defined solution proposals and progress and deploy into the live operation.
• Contribute to the development and implementation of regional and global initiatives.
• Complete new MTM process assessments or update existing processes as required.
• Ensure clear and quantifiable data is available to show contribution to business made by individuals and function as a whole.
• Act as a “trouble shooter” when required, identify pinch points or problem areas, ensure root cause analysis is completed where appropriate and corrective measures are implemented into operations.
• Able to work independently and under own initiative on any site and ensure the delivery of engineering obligations/requirements as dictated by region engineering management and local plant management.
• Support in the training and developing of plant-based engineering teams and embed regional standards within sites.
• Complete root cause analysis where appropriate and identify corrective measures.
• Be a SME (subject matter expert) on engineering processes, tools and techniques including MTM, AutoCAD, SketchUp & Excel.
• Any activity or function as deemed within the scope and capability of the role in the support of engineering function or operations.

Your Key Skills:

• Prior experience with working across Solutions Design for 3PL/4PL or Freight Forwarding services.
• Ability to communicate effectively across all levels.
• Ability to empathise and understand client’s viewpoint and requirements and act as their champion within engineering function.
• Ability to interpret data and derive solid conclusions from analysis.
• Highly developed computer skills, including Microsoft Excel (Pivot tables and familiarity with common formulas), Word, Visio or equivalent, and Project Management software are required. Proficient in using AutoCAD to design functional workings of solutions in 3D and 2D formats.
• Project management and operational experience.
• Change management skills.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.