Solutions Director

JR United Kingdom; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company that is revolutionizing digital guest experiences at iconic attractions worldwide. As the Ride Attraction & Partnerships Engineering Solutions Director, you will lead the technology strategy, ensuring innovative and secure solutions that enhance guest interactions. You will collaborate with senior leaders, mentor a diverse team, and drive continuous improvement through agile methodologies. This role offers not only a competitive salary but also a fantastic benefits package, including a Merlin Magic Pass for free admission to attractions worldwide. Be part of a culture that values diversity and fosters an inclusive environment where everyone can thrive.

Benefits

Pension

Life Assurance

Discretionary Company Bonus

28 Days Holiday

Merlin Magic Pass

25% Discount in Retail Shops

40% Discount on LEGO

Qualifications

• Experience in architecting technical systems for customer interactions.
• Proven ability to lead diverse teams and drive innovation.

Responsibilities

• Align technology solutions with business goals for efficiency.
• Mentor and develop a high-performing team.

Skills

Cloud Computing

Microservices

APIs

DevOps

Team Leadership

Communication Skills

Strategic Thinking

Problem-Solving

Job description

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Ride Attraction & Partnerships Engineering Solutions Director

Join us at Merlin Entertainments as we transform the future of digital guest experiences across our iconic global attractions.

We are seeking a visionary Ride Attraction & Partnerships Engineering Solutions Director to lead our technology solution strategy for enterprise initiatives. You will oversee a team of architects and technical specialists, ensuring innovative, scalable, and secure technology solutions.

This individual will need to bring forward experience of architecting technical systems that customers and guests are interacting with to ensure a smooth and enjoyable experience at our attractions.

Key Responsibilities:

• Strategic Solution Development: Align technology solutions with business goals, driving efficiency and scalability.
• Solution Design and Delivery: Ensure solutions are scalable, secure, and compliant with industry standards.
• Stakeholder Collaboration: Work with senior leadership and key business units to align with strategic initiatives.
• Agile Innovation: Evaluate emerging technologies and foster a culture of experimentation.
• Team Leadership: Mentor and develop a diverse team, promoting collaboration and high performance.
• Governance and Compliance: Ensure adherence to regulatory, security, and compliance requirements.
• Continuous Improvement: Drive agile methodologies and champion continuous improvement.

Skills and Competencies:

• Strong knowledge of modern technologies (e.g., cloud computing, microservices, APIs, DevOps).
• Ability to lead and inspire teams.
• Excellent communication and stakeholder management skills.
• Strategic thinking and problem-solving abilities.

Interview Process:

• 1-2 stage Panel Interview

Our recruitment process typically takes around 4-5weeks, but we’re always happy to work around your availability. You’ll have the opportunity to be supported by our external recruitment partner at different stages along the way.

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 28 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

At Merlin Entertainments, we’re committed to creating a workplace where everyone feels valued and supported. Diversity and inclusion are central to how we work — we celebrate individuality and strive to build an environment where everyone can thrive.

We’re proud to be an equal opportunities employer, welcoming applications from all backgrounds and identities, including age, ethnicity, gender, disability, neurodiversity, sexual orientation, family or parental status, religion, and veteran status.