Solutions Director

Merlin Entertainments; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Ride Attraction & Partnerships Engineering Solutions Director, where you'll lead the charge in transforming digital guest experiences across global attractions. This role requires a visionary leader to oversee a talented team, ensuring the delivery of innovative and secure technology solutions. You'll collaborate with senior leadership to align technology with business goals while fostering a culture of agile innovation. Enjoy a dynamic environment with excellent benefits, including a Merlin Magic Pass for free admission to attractions worldwide. If you're passionate about technology and guest experiences, this opportunity is perfect for you.

Benefits

Pension

Life Assurance

Discretionary Company Bonus

28 Days Holiday

Merlin Magic Pass

25% Discount in Retail Shops

40% Discount on LEGO

Qualifications

• Proven experience in architecting technical systems for customer interaction.
• Strong leadership skills with the ability to inspire diverse teams.

Responsibilities

• Lead the technology solution strategy for enterprise initiatives.
• Mentor and develop a high-performing team while driving innovation.

Skills

Cloud Computing

Microservices

APIs

DevOps

Team Leadership

Stakeholder Management

Strategic Thinking

Problem-Solving

Job description

Ride Attraction & Partnerships Engineering Solutions Director

Join us at Merlin Entertainments as we transform the future of digital guest experiences across our iconic global attractions.

We are seeking a visionary Ride Attraction & Partnerships Engineering Solutions Director to lead our technology solution strategy for enterprise initiatives. You will oversee a team of architects and technical specialists, ensuring innovative, scalable, and secure technology solutions.

This individual will need to bring forward experience of architecting technical systems that customers and guests are interacting with to ensure a smooth and enjoyable experience at our attractions.

Key Responsibilities:

• Strategic Solution Development: Align technology solutions with business goals, driving efficiency and scalability.
• Solution Design and Delivery: Ensure solutions are scalable, secure, and compliant with industry standards.
• Stakeholder Collaboration: Work with senior leadership and key business units to align with strategic initiatives.
• Agile Innovation: Evaluate emerging technologies and foster a culture of experimentation.
• Team Leadership: Mentor and develop a diverse team, promoting collaboration and high performance.
• Governance and Compliance: Ensure adherence to regulatory, security, and compliance requirements.
• Continuous Improvement: Drive agile methodologies and champion continuous improvement.

Skills and Competencies:

• Strong knowledge of modern technologies (e.g., cloud computing, microservices, APIs, DevOps).
• Ability to lead and inspire teams.
• Excellent communication and stakeholder management skills.
• Strategic thinking and problem-solving abilities.

Interview Process:

• 1-2 stage Panel Interview

Our recruitment process typically takes around 4-5weeks, but we’re always happy to work around your availability. You’ll have the opportunity to be supported by our external recruitment partner at different stages along the way.

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 28 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

At Merlin Entertainments, we’re committed to creating a workplace where everyone feels valued and supported. Diversity and inclusion are central to how we work — we celebrate individuality and strive to build an environment where everyone can thrive.

We’re proud to be an equal opportunities employer, welcoming applications from all backgrounds and identities, including age, ethnicity, gender, disability, neurodiversity, sexual orientation, family or parental status, religion, and veteran status.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development and Entertainment Providers

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