Solution Architect - Order Management (OSS)

JR United Kingdom; Slough; Hybrid; GBP 85,000; Full time

Job summary

A leading Fibre Broadband organization in Slough seeks an experienced Solution Architect specializing in Order Management Systems. The role involves designing and optimizing OSS solutions to enhance the order lifecycle in the wholesale fibre broadband sector, requiring collaboration with cross-functional teams and a strong background in OSS.

Qualifications

• Proven experience as a Solution Architect with focus on OSS.
• Hands-on experience with OSS platforms specific to order management.
• In-depth knowledge of the wholesale fibre broadband industry.

Responsibilities

• Design and architect order management solutions.
• Collaborate with stakeholders to define end-to-end order lifecycle.
• Ensure integration between order management and OSS components.

Skills

System interoperability

Integration methodologies

Order management

OSS platforms

Agile methodologies

Education

Bachelor’s degree in Computer Science

Advanced degrees or certifications

Tools

OSS platforms

Jira

Confluence

Job description

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Solution Architect - Order Management (OSS), Slough

Location: Slough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Reading – Hybrid working - Two days in office per week.

Salary: £85,000 per annum + Company Benefits.

About Us:

A forward-thinking Fibre Broadband organisation, dedicated to delivering cutting-edge solutions that power the connectivity of tomorrow. Our team thrives on innovation, collaboration, and a passion for excellence in the OSS (Operations Support Systems) domain.

We are currently seeking an experienced Solution Architect with a deep background in Order Management Systems to join our team and help shape the future of fibre broadband.

Role Overview:

You will play a pivotal role in designing, implementing, and optimizing OSS solutions, streamlining and enhancing order lifecycles within the wholesale fibre broadband sector. Collaborating with cross-functional teams, including business stakeholders, product managers, and technical teams, to ensure our solutions meet business needs, are scalable, and align with industry best practices.

Key Responsibilities:

• Design and architect order management solutions within the OSS framework to meet the needs of the wholesale fibre broadband industry.
• Analyse and translate business requirements into technical specifications and high-level designs.
• Collaborate with stakeholders to define the end-to-end order lifecycle, including order capture, validation, provisioning, and fulfilment.
• Provide technical leadership and guidance to development teams during the implementation of solutions.
• Ensure solutions are scalable, modular, and aligned with industry standards and emerging technologies.
• Conduct system assessments, identify gaps, and recommend enhancements or new solutions.
• Ensure integration between order management systems and other OSS components such as inventory, service activation, and billing.
• Stay up-to-date with advancements in OSS technologies, fibre broadband trends, and order management practices.

Qualifications:

• Proven experience as a Solution Architect, with a strong focus on order management/OSS domains.
• Hands-on experience with OSS platforms and tools, particularly those related to order management, provisioning, and service orchestration.
• Strong understanding of integration methodologies (e.g., APIs, ESB, microservices) and system interoperability.
• In-depth knowledge of the wholesale fibre broadband industry and its operational requirements.
• Familiarity with industry standards and frameworks such as TM Forum (e.g., SID, eTOM, Open APIs).
• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degrees or certifications are desirable.
• Experience with specific order management platforms (e.g., Sigma, Oracle OSM, etc.)
• Knowledge of fibre broadband provisioning and service activation processes.
• Exposure to cloud-based OSS solutions and DevOps practices.
• Experience with agile methodologies and tools such as Jira or Confluence.

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