Solicitors' PI Claims Specialist

The Travelers Indemnity Company; Manchester; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension Plan

Holiday entitlement 25 days+ with buy‑

Wellness programme

Volunteer matching

Job summary

The Travelers Indemnity Company is seeking an experienced claims professional to handle market-leading professional indemnity claims with a focus on solicitors. The role collaborates with the Professional Risks Claim team to investigate, evaluate, negotiate settlements and manage coverage issues.

You will work closely with underwriters and risk management, developing strong client relationships and ensuring high-quality claims handling while supporting the wider business initiatives.

Qualifications

• Legal degree or equivalent required.
• Some prior insurance-related activity experience (paralegal, insurance operations, broker).
• ACII or equivalent insurance certification (preferred or required).

Responsibilities

• Provide market-leading claim service, coordinating with the Professional Risks Claim team to deliver and enhance the claim offering.
• Open new claims and set reserves; conduct early investigations on coverage, liability and quantum; provide legal assistance as needed.
• Negotiate claim settlements and communicate on coverage.
• Monitor vendors to ensure market-leading, cost-effective service for insured and company.
• Liaise with underwriters and risk management; promote Travelers' interests with other business areas.
• Collaborate with team members and participate in project work.
• Perform other duties as assigned.

Skills

Advanced communication

Strategic planning

Business perspective

Collaborative relationships

Influence & flexibility

Teamwork

Credibility

Education

LLB / Legal degree

ACII or equivalent certification

Job description

The Travelers Indemnity Company is seeking an experienced claims professional to handle market-leading professional indemnity claims with a focus on solicitors. The role collaborates with the Professional Risks Claim team to investigate, evaluate, negotiate settlements and manage coverage issues.

You will work closely with underwriters and risk management, developing strong client relationships and ensuring high-quality claims handling while supporting the wider business initiatives.