Software Engineering Specialist

Onyx-Conseil; West of England; On-site; GBP 65,000 - 110,000; Full time

Job summary

LA International is seeking a senior SolarWinds specialist to design, implement and manage complex monitoring solutions in a security-cleared environment. You will configure SolarWinds modules, integrate with ITSM, and deliver dashboards and health reports for enterprise operations.

The role involves configuring network and security devices, maintaining RBAC governance, and ensuring compliance with ITIL-aligned service management practices. A fixed-term project engagement is expected.

Qualifications

• Proven experience designing, configuring and implementing SolarWinds monitoring solutions in complex enterprise environments.
• Strong expertise in SolarWinds products including NPM, NCM, SAM, NTA, SRM and Orion Platform administration.
• Experience administering SolarWinds Service Desk (ITSM) including incident, request, asset, change and knowledge management processes.
• Experience integrating SolarWinds monitoring platforms with SolarWinds Service Desk and other ITSM solutions to support automated alerting, ticket creation, workflow management, and reporting.

Responsibilities

• Design, deploy and manage SolarWinds monitoring solutions across large enterprise environments.
• Configure and maintain SolarWinds Service Desk integration for automated alerting and ticket/workflow automation.
• Administer and configure network and security devices (Palo Alto, FortiGuard, Cisco) within SolarWinds context.
• Develop dashboards, service views and health reports to support IT operations and governance.

Skills

SolarWinds design/configuration/impl

NPM/NCM/SAM/NTA/SRM expertise

Orion Platform administration

ITSM integration and automation

RBAC governance in monitoring

ITIL-aligned service management

Tools

Palo Alto Panorama

FortiManager

Cisco Catalyst Centre/DNA Centre

Job description

• Proven experience designing, configuring, and implementing SolarWinds monitoring solutions in complex enterprise environments.
• Strong expertise in SolarWinds products including Network Performance Monitor (NPM), Network Configuration Manager (NCM), Server & Application Monitor (SAM), NetFlow Traffic Analyzer (NTA), Storage Resource Monitor (SRM), and Orion Platform administration.
• Experience administering and configuring SolarWinds Service Desk (ITSM), including incident, request, asset, change, and knowledge management processes.
• Experience integrating SolarWinds monitoring platforms with SolarWinds Service Desk and other IT Service Management (ITSM) solutions to support automated alerting, ticket creation, workflow management, and operational reporting.
• Hands‑on experience configuring and managing Palo Alto Panorama, FortiManager, and Cisco Catalyst Centre/DNA Centre.
• Experience integrating SolarWinds with third‑party network, security, systems management, and element management platforms.
• Knowledge of network management protocols and technologies including SNMP, Syslog, NetFlow, WMI, REST APIs, and event management.
• Experience configuring and managing supporting infrastructure services, including Active Directory Domain Services, DNS, DHCP, WSUS, and McAfee ePO.
• Strong understanding of Role‑Based Access Control (RBAC) design, implementation, and governance across monitoring and management platforms.
• Experience designing enterprise monitoring strategies, alerting frameworks, dashboards, service views, reporting, and operational health monitoring.
• Good understanding of enterprise networking, cybersecurity, server, and infrastructure management principles.
• Experience producing high‑quality technical documentation, configuration guides, standard operating procedures, and as‑built documentation.
• Demonstrable experience delivering knowledge transfer sessions, training support teams, and transitioning solutions into business‑as‑usual operations.
• Strong stakeholder engagement skills, with the ability to work across technical, operational, and service management teams.
• Excellent troubleshooting, analytical, and problem‑solving skills across network, infrastructure, monitoring, and service management platforms.
• Experience working within ITIL‑aligned service management, change control, and operational support frameworks.
• Ability to independently manage deliverables and successfully deliver outcomes within a fixed‑term project engagement.
• Relevant vendor certifications or equivalent experience in SolarWinds, Cisco, Palo Alto, Fortinet, or ITSM disciplines.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks.

LA International is an award‑winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

An award‑winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.