Event Manager - DV Cleared

LA International Computer Consultants Ltd; Corsham; On-site; GBP 40,000 - 56,000; Full time

Job summary

LA International Computer Consultants Ltd is seeking an experienced Event Manager to monitor infrastructure, manage alerts and incidents, and support ongoing improvement of monitoring capabilities and operational effectiveness. The role requires ITIL Event Management expertise and familiarity with enterprise monitoring platforms.

You will design dashboards, configure alerts, and work with customers and technical teams to enhance operational monitoring in highly secure environments.

Qualifications

• Strong experience delivering ITIL Event Management within enterprise IT environments.
• Subject Matter Expert knowledge of one or more enterprise monitoring platforms.
• Experience with monitoring technologies such as listed tools and platforms.

Responsibilities

• Monitor secure IT infrastructure using enterprise event management and monitoring tools.
• Raise, assess, and respond to alerts, events, and incidents, escalating to the appropriate resolver groups where required.
• Support the management and continual improvement of ITIL Event Management processes.
• Configure and optimise monitoring systems to improve event detection, filtering, correlation, and alerting.
• Design, develop, and maintain Event Management dashboards and reporting.
• Work closely with customers and technical teams to improve operational monitoring capabilities.
• Support best practice implementation across Event Management services.
• Contribute to incident management and operational service improvement activities.

Skills

ITIL Event Management

Monitoring expertise

Incident resolution

Stakeholder engagement

Analytical skills

Security clearance experience

Tools

BMC TrueSight

Discovery

SolarWinds

SCOM

Riverbed NetIM

WhatsUp Gold

Tanium

Tripwire

Lumeta

Job description

Event Manager

Must have an Active DV Clearance

You will be responsible for monitoring infrastructure, managing alerts and events, and supporting incident resolution while helping to improve monitoring capabilities and operational effectiveness.

The position is ideal for an experienced Event Manager with strong ITIL knowledge and expertise in enterprise monitoring solutions.

Event Manager Responsibilities

• Monitor secure IT infrastructure using enterprise event management and monitoring tools.
• Raise, assess, and respond to alerts, events, and incidents, escalating to the appropriate resolver groups where required.
• Support the management and continual improvement of ITIL Event Management processes.
• Configure and optimise monitoring systems to improve event detection, filtering, correlation, and alerting.
• Design, develop, and maintain Event Management dashboards and reporting.
• Work closely with customers and technical teams to improve operational monitoring capabilities.
• Support best practice implementation across Event Management services.
• Contribute to incident management and operational service improvement activities.

Event Manager Skills and Experience

• Strong experience delivering ITIL Event Management within enterprise IT environments.
• Subject Matter Expert knowledge of one or more enterprise monitoring platforms.
• Experience with monitoring technologies such as BMC TrueSight, Discovery, SolarWinds, SCOM, Riverbed NetIM, WhatsUp Gold, Tanium, Tripwire, or Lumeta.
• Strong understanding of IT infrastructure, monitoring, and operational support.
• Experience configuring monitoring systems, dashboards, alerts, and event correlation.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent stakeholder engagement and communication skills.
• Experience working within highly secure or mission-critical environments.

Due to high volume of applications, only shortlisted CVs will be contacted.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks.

LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years.

We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported.

We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply.

If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.