Soft Services Area Supervisor

RG Setsquare; Dunfermline; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Company van

Job summary

RG Setsquare is seeking a Soft Services Area Supervisor to cover Fife with the main base in Dunfermline. You will lead cleaning teams across multiple sites and ensure service standards remain exceptional.

Your role combines people leadership, scheduling, site audits, safety compliance and strong client communication, supported by a company van and a full UK driving licence. This is a mobile, field-based position with ongoing training.

Qualifications

• Previous supervisory or management experience within a cleaning or soft services environment.
• Experience managing multiple sites and mobile teams.
• Strong organisational and people management skills.
• Excellent communication and customer service abilities.
• Good IT and administrative skills.
• A proactive and hands-on approach to problem-solving.
• A full UK driving licence.

Responsibilities

• Managing and supporting Cleaning Teams and Chargehands across multiple locations.
• Planning and coordinating daily cleaning operations to ensure outstanding service delivery.
• Conducting regular site audits and quality inspections.
• Building strong relationships with clients and responding to service requirements.
• Managing staffing levels, attendance records, timesheets, and recruitment activities.
• Organising training and ongoing development for cleaning personnel.
• Monitoring stock levels and arranging the purchase of cleaning materials and consumables.
• Producing operational reports and maintaining accurate records.
• Ensuring all Health & Safety policies and procedures are followed.
• Identifying opportunities to improve efficiency, service quality, and operational performance.

Skills

Supervisory experience

Multi-site management

People management

Communication skills

IT and administration

Problem solving

Full UK driving licence

Job description

Soft Services Area Supervisor

Location: Mobile Role Covering Fife | Main Base: Dunfermline
Salary: £36,296 per annum + Company Van
Hours: 40 Hours per Week, Monday to Friday

Lead High-Quality Cleaning Services Across Fife

About the Role

As a Soft Services Area Supervisor, you will play a pivotal role in ensuring our sites are maintained to the highest standards. You will be responsible for managing cleaning teams, supporting operational performance, and ensuring client expectations are consistently exceeded.

Key responsibilities include:

• Managing and supporting Cleaning Teams and Chargehands across multiple locations.
• Planning and coordinating daily cleaning operations to ensure outstanding service delivery.
• Conducting regular site audits and quality inspections.
• Building strong relationships with clients and responding to service requirements.
• Managing staffing levels, attendance records, timesheets, and recruitment activities.
• Organising training and ongoing development for cleaning personnel.
• Monitoring stock levels and arranging the purchase of cleaning materials and consumables.
• Producing operational reports and maintaining accurate records.
• Ensuring all Health & Safety policies and procedures are followed.
• Identifying opportunities to improve efficiency, service quality, and operational performance.

About You

• Previous supervisory or management experience within a cleaning or soft services environment.
• Experience managing multiple sites and mobile teams.
• Strong organisational and people management skills.
• Excellent communication and customer service abilities.
• Good IT and administrative skills.
• A proactive and hands-on approach to problem-solving.
• A full UK driving licence.

Desirable

• BICSc certification or equivalent industry qualification.
• Experience working within large-scale facilities management contracts.
• Knowledge of quality management systems such as ISO standards.

What We Offer

• Competitive salary of £36,296 per annum.
• Company van.
• A varied and autonomous mobile role.
• Ongoing training and professional development opportunities.
• Supportive management and collaborative working culture.
• The opportunity to make a real impact across a diverse portfolio of sites.