Social Media Executive

MandM Direct Limited

Hereford

Hybrid

GBP 20,000 - 28,000

Full time

8 days ago

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Benefits offered by this job

Competitive Salary

2 days paid volunteering

Career Growth

Staff Discounts

Company Pension

Generous Holiday Allowance

Birthday Delight

Free Parking

Health & Wellbeing programme

Job summary

MandM Direct Limited in Hereford is seeking a Social Media Executive to own and execute the company’s social channels across the UK. You will plan, schedule, and publish engaging content on Facebook and Instagram, driving brand engagement and trackable trading revenue.

The role offers a hybrid working pattern (3 days onsite) with exposure to retail fashion and digital marketing trends, plus opportunities for learning and growth within a fast-paced online business.

Qualifications

Marketing or social background; ideal entry-level for university graduates or early business experience.
Passion for social media, retail fashion and digital trends.
Strong familiarity with Meta Business Suite and Meta Ads Manager; ability to schedule posts.

Responsibilities

Plan, schedule, and publish daily content across UK Facebook and Instagram.
Create eye-catching static posts, carousels, and promotional graphics.
Leverage user-generated content and creator imagery across channels.
Support with boosting organic posts and monitor ad performance on Meta platforms.
Track performance using social analytics tools: reach, engagement, ROAS.

Skills

Marketing background

Social media management

Copywriting

Time management

Team collaboration

Education

Marketing/Digital Media qualification

Tools

Meta Business Suite

Meta Ads Manager

Social scheduling platforms

Job description

About The Role

Social Media Executive

Hereford, England, United Kingdom

Type: Permanent, Full time

Working Pattern: Hybrid (3 days a week onsite)

The Opportunity

We are looking for a Social Media Executive to own and execute MandM's social media presence across the UK and Ireland, specifically focusing on Facebook and Instagram. If you are passionate about social media, retail fashion, and digital trends, and turning insight into growth and trackable trading revenue, this is an opportunity to make a significant impact.

Who Are we?

MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off‑price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.

We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up‑and‑coming brands, giving fantastic value all year round.

We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.

As our business continues to grow we are recruiting for a talented Social Media Executive to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you!

More than a role

Competitive Salary: Your talent deserves recognition
Giving Back: 2 days paid volunteering to support a cause you care about
Career Growth: Opportunity to grow
Staff Discounts: Stay stylish with our exclusive discounts.
Company Pension: Secure your financial future.
Generous Holiday Allowance: Enjoy 5 weeks of well‑deserved breaks. You even have the option to buy an extra week
Birthday Delight: Take your special day off to celebrate YOU
Free Parking
Health & Wellbeing programme; we’ll look after you

The Role Scope

As our Social Media Executive, you will plan, schedule, and publish high-performing organic and boosted social content, focusing on static imagery, lifestyle photography, carousels, and promotional campaign rollouts. Your role is essential in driving brand engagement, community growth, and trackable trading revenue during key promotional peaks and year-round brand drops.

Role key responsibilities:

Plan, schedule, and publish daily content across UK and EU Facebook and Instagram channels in line with the commercial trading calendar.
Deliver eye-catching static posts, product carousels, and promotional graphics.
Coordinate with the team to leverage and cross-post static user-generated content (UGC), lifestyle shots, and creator imagery.
Execute social activations around key trading peaks (such as Black Friday, Cyber Week, Christmas, and Back To School), ensuring correct products and offers are spotlighted.
Deliver credible, real-time reactive comments and community management across UK and EU accounts to maintain brand consistency and customer connection.
Assist with boosting organic posts and monitoring ad performance across Meta platforms.
Monitor and evaluate channel success using social analytics tools, tracking reach, click-through rates, engagement, and ROAS.

About You

What we’re looking for

Ambition, enthusiasm, and a strong desire to be an integral part of the business.
A marketing or social background, making this an ideal entry‑level position for someone with university or early business experience.
Passion for social media, retail fashion/sportswear, and digital trends.
Strong familiarity with Meta Business Suite, Meta Ads Manager, and social scheduling platforms.
Excellent written communication and copywriting skills with high attention to detail.
Strong organisational and time‑management skills, able to multi‑task, follow scheduling calendars, and meet daily posting deadlines. Positive, proactive team player with a willingness to learn social management tools and analytics.
Comfortable working collaboratively across departments (Studio, Digital Design, Product).

Desirable

Basic understanding of Meta dark posting, boosted post workflows, and influencer whitelisting.
Experience executing peak trading campaigns (Black Friday / Cyber Week).
A relevant qualification in Marketing, Digital Media, or Creative Content Production.

Why join MandM?

Learn and Grow: An opportunity to learn more about the broader social ecosystem working closely alongside the digital marketing team.
Drive Tangible Growth: Social media is a central part of our brand strategy, giving you direct visibility and influence within a major e‑commerce business.

About Us

Our Values

At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.

The people