Agile Delivery Manager

MandM; Hereford; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Volunteer days for charity

Career growth opportunities

Staff discounts

Holiday entitlement (5 weeks + extra)

Birthday day off

Job summary

MandM is seeking an Agile Delivery Manager to own delivery across product squads within a Product Operating Model. You will unblock engineering teams, manage project timelines and risks, and drive continuous improvements in a collaborative, growth-focused environment.

You will bridge squad-level facilitation and cross-team delivery oversight, working with Product, BA, and Dev teams to maintain momentum and deliver outcomes.

Qualifications

• Proven delivery track record leading agile projects and cross-functional tech initiatives.
• Ability to coach teams in pragmatic Agile practices and adapt frameworks to context.
• Strong stakeholder management and cross-team collaboration.

Responsibilities

• Take end-to-end delivery responsibility across assigned product areas.
• Support quarterly planning cycles and map dependencies for predictable delivery.
• Provide data-driven insights on delivery health, risks, and progress.
• Coach squads on Agile principles and practices with flexible approaches.
• Monitor cycle time and delivery metrics to improve flow and ownership.

Skills

Delivery leadership

Agile expertise

Stakeholder management

Project management

Jira & Confluence

Tools

Jira

Confluence

Job description

Working Pattern

Hybrid (3 days a week onsite)

The Opportunity

Following our transition to a Product Operating Model, it is an exciting time at MandM as we embed new ways of working across our technology teams. We are looking for an Agile Delivery Manager to take hands-on ownership of delivery across assigned product squads and drive high-priority business initiatives. If you are passionate about pragmatic agile practices, unblocking engineering teams, and turning business goals into real results, this role offers a collaborative, highly supportive environment with ample opportunity to learn, build capability, and grow your career.

Who Are we?

MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.

We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.

We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.

As our business continues to grow we are recruiting for a talented Agile Delivery Manager to join our growing team.

Why not come be a part of our journey to success and take advantage of all MandM can offer you!

More than a role

• Giving Back: 2 paid volunteer days to support the causes you care about


• Career Growth: Opportunity to grow


• Staff Discounts: Stay stylish with our exclusive discounts.


• Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week


• Birthday Delight: Take your special day off to celebrate YOU

The Role Scope

This is more than a squad-level facilitator role. You will bridge squad-level Agile facilitation and cross-team delivery oversight, offering hands-on delivery support, managing project timelines and risks, and driving continuous improvement. You are a coach, facilitator, and project leader - equally comfortable enabling product squads, managing stakeholders, and driving end-to-end outcomes.

Role key responsibilities

• Take end-to-end delivery responsibility across assigned product areas or initiatives, managing scope, schedules, resource alignment, and budgets where applicable.


• Support quarterly planning cycles, ensuring dependencies are mapped and plans are set up for predictable delivery.


• Provide clear, data-driven insights on delivery health, trajectory, and risks, maintaining lightweight, effective governance


• Coach squads on Agile principles and practices, tailoring frameworks adapting approaches to suit the context rather than applying frameworks rigidly


• Monitor delivery metrics (such as cycle time and predictability) to improve flow, foster team ownership, and support continuous improvement.


• Serve as a primary point of contact for day-to-day stakeholder communication, managing expectations and influencing outcomes.


• Collaborate with Product teams, Business Analysts, and Developers to clear blockers and maintain delivery momentum across dependencies.


• Support Product and Technology leadership with feasibility data and delivery insights to aid roadmap sequencing and prioritisation.

About you

What we're looking for

• Proven Delivery Track Record: Commercial experience leading agile project delivery and cross-functional technology initiatives within team environments.


• Agile Expertise: Strong understanding of Agile principles and practices, with the ability to apply them pragmatically in different contexts.


• Stakeholder Influence: Proven competency in stakeholder management, comfortable influencing decisions and aligning cross-functional teams.


• Project Management Fundamentals: Solid track record in end-to-end project management, owning timelines, risk mitigation, and tangible delivery outcomes.


• Tooling Proficiency: Confident user of Jira and Confluence for delivery tracking, reporting, and documentation.


• Mindset: Proactive, collaborative, and outcome-driven, with a strong appetite to learn, take ownership, and develop within a growing delivery function.


• Desirable: Domain experience in e-commerce, retail, or logistics is an advantage.

Why Join MandM?

• Champion Delivery in a Product Operating Model: Help mature and shape delivery practices within an established Product Operating Model across our growing technology function.


• Strong Career Growth: Benefit from a collaborative, highly supportive environment and active mentorship to help you continuously develop your delivery capability.


• Tangible Ownership: Drive meaningful outcomes across product squads and business initiatives for one of Europe's leading off-price retailers

Our Values

At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.