Social Media Assistant (UK)

QVC, Inc.; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Company discounts

Health care benefits starting day 1

401(k)

Tuition reimbursement

Job summary

QVC Group, Inc. is seeking a Social Media Assistant to support the Digital and Social team in delivering paid and organic social campaigns across platforms such as Facebook, Instagram, TikTok, and YouTube.

The role is hybrid, requiring on-site presence at Chiswick Park, West London two days per week, with responsibilities spanning campaign planning, asset management, reporting, and collaboration with cross-functional teams.

Qualifications

• Experience of, or a strong interest in, paid social media campaigns.
• Knowledge of social media platforms, content management systems and campaign analytics.
• A creative mindset with promotional writing and communication skills.
• Strong organisational and administrative skills with ability to manage multiple projects and deadlines.
• Excellent attention to detail and an analytical approach to monitoring campaign performance.
• Strong collaboration skills and ability to build relationships across teams.
• Self-motivation with ability to work independently in a fast-paced team.
• Interest in social commerce, live shopping, affiliate marketing and emerging digital platforms.

Responsibilities

• Assist planning, scheduling and deployment of paid and organic social campaigns across Facebook, Instagram, TikTok and YouTube.
• Assist with creation and optimisation of paid social advertising including asset management, copywriting and audience targeting.
• Monitor campaign performance, compile reports, and provide actionable insights.
• Monitor QVC catalogues across TikTok Shop and YouTube Shop, checking stock, offers and product information.
• Support TikTok Shop activity, including live shopping and campaigns.
• Coordinate product orders and send-outs for samples, shoots, competitions and campaign assets.
• Support finance processes, including purchase orders, invoicing and budget maintenance.
• Manage tracked links and campaign documentation.

Skills

Paid social campaigns

Social platforms & analytics

Promotional writing

Organisational skills

Analytical mindset

Collaboration

Self-motivation

Social commerce interest

Tools

Facebook Ads Manager

TikTok Ads

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Social Media Assistant supports QVC UK and the Digital and Social team, helping to deliver paid and organic social campaigns while supporting the growth of QVC’s shoppable social platforms, including TikTok Shop and YouTube Shop. This is an exciting opportunity to contribute to social commerce strategies, coordinate campaign activity and support the smooth running of a fast-paced, collaborative team. You will help deliver results with speed, build strong relationships and lead with agility, all of which are core competencies in QVC’s Leadership Model.

Where You'll Work

This role is hybrid and will require you to be onsite at Chiswick Park, West London two days a week.

What You'll Do

• Support the planning, scheduling and deployment of paid and organic social campaigns across Facebook, Instagram, TikTok and YouTube.
• Assist with the creation and optimisation of paid social advertising, including asset management, copywriting and audience targeting.
• Monitor campaign performance, compile weekly and monthly reports, and provide actionable insights.
• Monitor QVC catalogues across TikTok Shop and YouTube Shop, checking stock, offers and product information.
• Support TikTok Shop activity, including live shopping, advertising campaigns, product updates, promotions, creators and affiliates.
• Coordinate product orders and send-outs for samples, shoots, competitions and paid campaign assets.
• Support finance processes, including purchase orders, invoicing and campaign budget maintenance.
• Manage tracked links, campaign documentation and general administration.
• Support the coordination of creators and affiliates through TikTok Affiliate Centre and Lark.
• Help manage live shopping events and content banking with the social and PCC teams.
• Research emerging paid social trends, platform updates and new advertising features.
• Collaborate with Digital and SEO teams to maximise campaign visibility and searchability.
• Contribute to cross-functional projects that drive innovation and customer engagement.

What You'll Bring

• Experience of, or a strong interest in, paid social media campaigns, including platforms such as Facebook Ads Manager and TikTok Ads.
• Knowledge of social media platforms, content management systems and campaign analytics.
• A creative mindset, with excellent promotional writing and communication skills.
• Strong organisational and administrative skills, with the ability to manage multiple projects and deadlines.
• Excellent attention to detail and an analytical approach to monitoring campaign performance.
• Strong collaboration skills and the ability to build effective relationships across teams.
• A self-motivated approach, with the ability to work independently and contribute positively within a fast-paced team.
• An interest in social commerce, live shopping, affiliate marketing and emerging digital platforms.

#LI-KH2 Disability Confident Scheme QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme ("DCS"). For any UK based roles, if you'd like to be considered under this scheme, please indicate this on the application form.

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

• competitive compensation
• paid time off
• an employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

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