Social Housing Tenant Liaison Specialist

Think Recruitment; Hereford; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Mileage covered

Ongoing work

Job summary

Think Recruitment is seeking a Customer Liaison Officer for a 6-month assignment in Hereford, focused on social housing properties. The role involves collecting and delivering documents, keys, and small materials between sites and offices, and providing clear, professional communication to customers.

Ideally, candidates will have prior experience as a Tenant Liaison Officer or Customer Liaison Officer (TLO/CLO) within social housing.

Qualifications

• Experience collecting and delivering documents, keys, and small materials between sites and offices.
• Strong communication to liaise with customers clearly and professionally.
• Experience in social housing properties and as a Tenant Liaison Officer (TLO) or Customer Liaison Officer (CLO).

Responsibilities

• Collecting and delivering documents, keys, and small materials between sites and offices.
• Acting as a Customer Liaison Officer, providing clear and professional communication.
• Updating customers on delivery times, access arrangements, and any changes.

Skills

Customer liaison

Clear communication

Document handling

Social housing experience

TLO/CLO experience

Job description

Think Recruitment is seeking a Customer Liaison Officer for a 6-month assignment in Hereford, focused on social housing properties. The role involves collecting and delivering documents, keys, and small materials between sites and offices, and providing clear, professional communication to customers.

Ideally, candidates will have prior experience as a Tenant Liaison Officer or Customer Liaison Officer (TLO/CLO) within social housing.