Social Housing Area Manager

Winner Recruitment Ltd; Stoke-on-Trent; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Company van

Fuel card

Job summary

Winner Recruitment Ltd on behalf of a Midlands-based property maintenance and refurbishment provider in Stoke-on-Trent is seeking an experienced Area Manager to lead day-to-day responsive repairs and maintenance across a designated area.

You will manage operatives and subcontractors, drive performance, ensure high-quality delivery, maintain client relationships and promote health and safety standards.

Qualifications

• Proven experience as Area Manager or similar within social housing or property maintenance.
• Experience managing operatives, subcontractors or frontline maintenance teams.
• Good understanding of responsive repairs and maintenance operations.
• Ability to monitor team performance and ensure work is completed to targets.
• Strong communication and organisational skills.
• Good understanding of Health & Safety, RAMS and compliance procedures.
• CSCS card, with SSSTS, SMSTS and/or IOSH Managing Safely preferred.
• Full UK driving licence.
• IT proficiency, including Microsoft Office and mobile work management systems.

Responsibilities

• Oversee the day-to-day delivery of responsive repairs and maintenance across the designated area.
• Manage and support operatives and subcontractors, ensuring work is completed efficiently and to the required standard.
• Monitor team productivity, performance and quality, ensuring targets and deadlines are achieved.
• Carry out regular site visits and inspections to review completed works and identify areas for improvement.
• Liaise with clients, planners and administration teams to ensure a smooth workflow and effective service delivery.
• Monitor job progress, variations and completed works, ensuring accuracy and value for money.
• Support the coordination of labour and resources to meet operational demands.
• Ensure all works comply with Health & Safety legislation, RAMS and relevant quality standards.
• Conduct toolbox talks, site inspections and performance reviews where required.
• Deal with operational issues and support Supervisors in resolving day-to-day challenges.
• Build and maintain positive working relationships with clients, residents and colleagues.
• Identify opportunities to improve productivity, quality and overall service delivery.

Job description

We are recruiting on behalf of our client, a Midlands-based property maintenance and refurbishment provider, for an experienced Area Manager to join their team in Stoke-on-Trent.

The role will involve overseeing the day-to-day delivery of responsive repairs and maintenance across a designated area.

You will be responsible for managing operatives and subcontractors, monitoring performance, ensuring work is completed to a high standard and maintaining positive relationships with clients.

The ideal candidate will have a strong background in social housing or property maintenance, with experience managing frontline teams and overseeing operational delivery.

Key Responsibilities

• Oversee the day-to-day delivery of responsive repairs and maintenance across the designated area.
• Manage and support operatives and subcontractors, ensuring work is completed efficiently and to the required standard.
• Monitor team productivity, performance and quality, ensuring targets and deadlines are achieved.
• Carry out regular site visits and inspections to review completed works and identify areas for improvement.
• Liaise with clients, planners and administration teams to ensure a smooth workflow and effective service delivery.
• Monitor job progress, variations and completed works, ensuring accuracy and value for money.
• Support the coordination of labour and resources to meet operational demands.
• Ensure all works comply with Health & Safety legislation, RAMS and relevant quality standards.
• Conduct toolbox talks, site inspections and performance reviews where required.
• Deal with operational issues and support Supervisors in resolving day-to-day challenges.
• Build and maintain positive working relationships with clients, residents and colleagues.
• Identify opportunities to improve productivity, quality and overall service delivery.

Requirements

• Previous experience as an Area Manager, Supervisor, Site Manager or similar within social housing or property maintenance.
• Experience managing operatives, subcontractors or frontline maintenance teams.
• Good understanding of responsive repairs and maintenance operations.
• Ability to monitor team performance and ensure work is completed to agreed targets.
• Strong communication and organisational skills.
• Good understanding of Health & Safety, RAMS and compliance procedures.
• Confident dealing with clients, residents and operational teams.
• IT proficiency, including Microsoft Office and mobile work management systems.
• CSCS card, with SSSTS, SMSTS and/or IOSH Managing Safely preferred.
• Full UK driving licence.

What's on Offer?

• Salary of up to £45,000 depending on experience.
• Company van and fuel card for work purposes.