SME Insurance Account Handler | Hybrid + Career Growth

MCS Group; Belfast City District; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Excellent benefits package

Ongoing training and professional dev.

Career progression in a global org

Job summary

MCS Group is partnering with a leading multinational insurer to grow the SME Account Handling team in Belfast. This role focuses on servicing a portfolio of SME clients, renewing policies, handling mid-term changes, and driving new business inquiries within a collaborative, customer-first environment.

Ideal candidates will have insurance broking or account handling experience, strong communication skills, and a good grasp of SME commercial insurance products.

Qualifications

• Previous experience within insurance broking, account handling, or a customer-focused insurance role.
• Knowledge of commercial insurance products for SMEs.
• Strong communication and relationship-building skills.
• Excellent organisational skills to manage varied workload.
• Understanding of compliance and regulatory requirements in insurance.

Responsibilities

• Manage a portfolio of SME clients with a focus on lower premium commercial insurance policies.
• Handle renewals, mid-term adjustments, and new business enquiries.
• Build and maintain strong relationships with clients and insurers.
• Provide advice on suitable insurance products and policy coverage.
• Prepare and issue policy documentation in a timely manner.
• Ensure all customer interactions and processes comply with regulatory requirements.

Skills

Insurance broking experience

Account handling

SME commercial insurance

Communication skills

Regulatory compliance knowledge

Job description

MCS Group is partnering with a leading multinational insurer to grow the SME Account Handling team in Belfast. This role focuses on servicing a portfolio of SME clients, renewing policies, handling mid-term changes, and driving new business inquiries within a collaborative, customer-first environment.

Ideal candidates will have insurance broking or account handling experience, strong communication skills, and a good grasp of SME commercial insurance products.